Recall 14V824 affects 2 2015 Porsche Cayenne vehicles for incorrect suspension alignment. Repair will be free at any franchised Porsche dealer once available.
Porsche is recalling 2 2015 Cayenne vehicles under recall 14V824 because the front and rear suspension alignment was not completed correctly and camber, toe, and caster screw connections were not tightened to the specified torque. The defect can reduce handling and increase crash risk; the dealer repair will be free once Porsche makes it available.
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What's wrong?
The suspension alignment on the 2015 Porsche Cayenne sets the angles of the front and rear wheels so the tires point and lean the right way. Camber is the wheel's inward or outward tilt, toe is the direction the tire points, and caster helps the steering return and track straight. Those settings depend on screw connections that are tightened to a specified torque, which means a measured amount of clamping force.
On affected Cayennes, a manufacturing error left the suspension alignment step incomplete or incorrect. The screw connections for camber, toe, and caster were not tightened to the specified torque. If those fasteners loosen, the wheel alignment can shift, which changes how the SUV steers, tracks, and wears its tires.
There is no warning sign before failure. A driver should not rely on a noise, warning light, or obvious change before the alignment hardware has already moved out of position.
Who's affected?
| 2015 Porsche Cayenne | suspension component |
|---|---|
| Units affected | 2 |
Not every 2015 Porsche Cayenne is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An incorrect suspension alignment can reduce vehicle handling and increase crash risk. There is no warning sign before the handling problem, so confirm whether your VIN is included and arrange the dealer repair when Porsche makes it available. Repair will be free at any franchised Porsche dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Porsche Cayenne is included in this recall.
- Wait for Porsche's owner notice before scheduling the dealer repair, or ask Porsche customer service whether the repair is open for your VIN.
- Contact a franchised Porsche dealer to schedule the free suspension alignment and torque check that corrects the front and rear axle alignment and screw-connection torque.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 14V824 when you call.
- Drive cautiously until the repair is complete. Avoid hard cornering and leave extra following distance.
What happens at the repair
Porsche has not provided an owner notification date for this recall, so treat the final dealer visit as not open until Porsche confirms it. Once the repair is available, a Porsche technician will perform a front and rear suspension alignment, check the suspension screw connections for proper torque, and retighten any camber, toe, or caster connections that need it. The dealer repair will be free once it opens.
Timeline
| December 23, 2014 | Owner notification mailed |
|---|---|
| December 29, 2014 | NHTSA published the recall |
Frequently asked questions
What is recall 14V824?
Recall 14V824 covers 2 2015 Porsche Cayenne Diesel and Cayenne S vehicles with front and rear suspension alignment work that was not completed correctly. Porsche dealers will align the front and rear suspension and check the camber, toe, and caster screw connections for proper torque for free.
What should I do if my 2015 Porsche Cayenne is on this recall?
Check your VIN to confirm your specific Cayenne is included in recall 14V824. If it is, contact a franchised Porsche dealer and ask for recall AF04. The dealer will perform the suspension alignment, check the screw connections, and retighten them as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Porsche dealers will perform the front and rear suspension alignment, inspect the relevant screw connections, and retighten them as needed free of charge.
What is the safety risk?
The safety risk is reduced vehicle handling if the suspension alignment was performed incorrectly. Recall 14V824 says that incorrect camber, toe, or caster screw torque can increase crash risk. Confirm your VIN, then have a franchised Porsche dealer complete the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V824000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 14V824 |
| NHTSA recall # (full) | 14V824000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →