Recall 14V811 affects 60,823 2010-2013 Suzuki Kizashi and SX4 vehicles for shift selectors leaving Park without brake-pedal pressure. Repair is free at franchised Suzuki dealers.
Suzuki is recalling 60,823 2010-2013 Kizashi and SX4 vehicles because the shift selector can move out of Park without the brake pedal depressed. If that happens, the vehicle can roll unexpectedly and raise crash risk, and Suzuki dealers will complete the recall repair free of charge.
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What's wrong?
The shift lock in 2010-2013 Suzuki Kizashi and SX4 vehicles with a CVT is the small mechanical system that keeps the gear selector in Park until the brake pedal is pressed. Inside that system, a detent pin and detent wall act like a stop, so the lever does not move just because someone bumps or pulls it.
On affected vehicles, the detent pin was pressed into place at a slight angle during production. Under high temperature conditions, that tilted pin can climb past the detent wall when the shift lever is moved. Once that happens, the shift lock structure breaks, and the shifter no longer enforces the normal brake-pedal check before leaving Park.
There is no warning sign before failure. The problem is inside the shifter mechanism, so the vehicle can seem normal until the selector moves out of Park without the brake pedal being pressed.
Who's affected?
Covers the Kizashi and SX4 across 2010, 2011, 2012, and 2013, all tied to the automatic transmission gear-position indicator.
| 2013 Suzuki Kizashi | automatic transmission |
|---|---|
| 2013 Suzuki SX4 | automatic transmission |
| 2011 Suzuki Kizashi | automatic transmission |
| 2012 Suzuki SX4 | automatic transmission |
| 2012 Suzuki Kizashi | automatic transmission |
| 2011 Suzuki SX4 | automatic transmission |
| 2010 Suzuki Kizashi | automatic transmission |
| 2010 Suzuki SX4 | automatic transmission |
| Units affected | 60,823 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
A shift selector that moves out of Park without the brake pedal depressed can let the vehicle roll unexpectedly and increase the risk of a crash. Keep the vehicle firmly braked when shifting, use the parking brake when parked, and schedule the recall repair soon. Repair is free at any franchised Suzuki dealer.
What should I do?
- Check your VIN to confirm whether your 2010-2013 Suzuki Kizashi or SX4 is included in this recall.
- Contact a franchised Suzuki dealer to schedule the free shift-selector repair that fixes movement out of Park without pressing the brake pedal.
- Bring the recall notice if Suzuki mailed one. If not, reference recall number 14V811 when you call.
- Use the parking brake every time you park until the repair is complete.
- Call Suzuki customer service at 1-714-996-7040 with questions about the dealer repair.
What happens at the repair
At the dealer, a Suzuki technician replaces the shift selector assembly, then inspects the shift knob and replaces it if needed. The recall repair is free, including parts and labor. Suzuki also has a reimbursement plan for owners who paid for the defect repair before the recall notice. If you already paid for shift selector or shift knob work tied to this issue, keep your repair paperwork and ask Suzuki customer service or the dealer service desk how to submit it under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 22, 2014 | NHTSA published the recall |
|---|---|
| January 12, 2015 | Dealer notification began |
| January 12, 2015 | Dealer notification ended |
| January 16, 2015 | Owner notification mailed |
| January 19, 2015 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 14V811?
Recall 14V811 covers 60,823 2010-2013 Suzuki Kizashi and SX4 vehicles with a shift selector that can move out of "Park" without the brake pedal depressed. Suzuki dealers replace the shift selector assembly and inspect the shift knob for free.
What should I do if my 2010-2013 Suzuki Kizashi or SX4 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V811. If it is, contact a franchised Suzuki dealer to schedule the shift selector repair. Reference recall number 14V811 or Suzuki recall number VL when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Suzuki's remedy provides replacement of the shift selector assembly, plus shift knob inspection and replacement when needed, free of charge at a franchised Suzuki dealer.
What is the safety risk?
The safety risk is unexpected vehicle rollaway. If the shift selector moves out of "Park" while the brake pedal is not depressed, the vehicle can roll and increase crash risk. Until the repair is complete, confirm the vehicle is secure before exiting.
What if I bought my Suzuki Kizashi or SX4 used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Kizashi or SX4 is included, then contact a franchised Suzuki dealer and reference recall 14V811.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V811000 |
|---|---|
| Suzuki customer service | 1-714-996-7040 |
| NHTSA recall # | 14V811 |
| NHTSA recall # (full) | 14V811000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →