Recall 14V788 affects 1,252 2015 Honda Crosstour vehicles for a side curtain air bag inflator tube defect. Repair is free at any franchised Honda dealer.
Honda is recalling 1,252 2015 Crosstour vehicles because the side curtain air bag inflator tube was incorrectly manufactured. The issue can keep the air bag from inflating properly in a crash, increasing occupant injury risk; Honda dealers will complete the recall repair free of charge.
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What's wrong?
The side curtain air bag in the 2015 Honda Crosstour is built to deploy from the roof area along the side windows during certain side impacts or rollovers. Its inflator is a metal gas generator that fills the curtain quickly so it can help separate occupants from the window and side structure. The inflator tube is part of that gas path, so its wall thickness matters.
In the recalled Crosstours, the inflator tube was made with a wall that was thinner than intended. Honda was told of the production anomaly after supplier checks, then ran deployment tests on suspect inflators. A tube with the wrong wall thickness does not match the air bag design, so the side curtain air bag is not the part Honda approved for the vehicle.
There is no warning sign before failure. The defect is inside the side curtain air bag inflator, and a driver will not see a dashboard light, hear a noise, or feel a change during normal driving.
Who's affected?
| 2015 Honda Crosstour | side air bag |
|---|---|
| Units affected | 1,252 |
| Field incidents | NHTSA has logged 16 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
A side curtain air bag that does not inflate correctly gives occupants less protection in a crash and increases the risk of injury. If your VIN is included, schedule the dealer repair soon and avoid delaying trips with passengers seated near the affected side curtain air bags. Repair is free at any franchised Honda dealer.
What should I do?
- Check your VIN to confirm your 2015 Honda Crosstour is included in this recall.
- Contact a franchised Honda dealer to schedule the free side curtain air bag replacement that corrects the inflator tube defect.
- Bring the recall notice if Honda mailed one. If not, reference recall number 14V788 when you call.
- Call Honda customer service at 1-310-783-2000 if the dealer needs recall details, and reference Honda recall JN0, JN1, and JN3.
What happens at the repair
At the dealer, a Honda technician replaces the left and right side curtain air bags covered by recall 14V788. The replacement parts and labor are free under the recall. Honda is not offering a separate reimbursement program for repairs paid before the owner letter because the new vehicle warranty would have covered this condition without payment by the owner. If you have prior repair paperwork, ask the Honda service desk how warranty coverage applies to that repair.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 11, 2014 | Dealer notification began |
|---|---|
| December 12, 2014 | Dealer notification ended |
| December 15, 2014 | NHTSA published the recall |
| January 9, 2015 | Interim owner notification (was planned for this date) |
| January 30, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V788?
Recall 14V788 covers 1,252 2015 Honda Crosstour vehicles with side curtain air bag inflator tubes that were incorrectly manufactured. If the air bag does not inflate properly in a crash, occupant injury risk increases. Honda dealers will replace the affected side curtain air bags for free.
What should I do if my 2015 Honda Crosstour is on this recall?
Check your VIN to confirm your specific Crosstour is included in recall 14V788. If it is, contact a franchised Honda dealer to schedule replacement of the left, right, or both side curtain air bags. Reference Honda recall numbers JN0, JN1, and JN3 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Honda will replace the affected side curtain air bags free of charge at any franchised Honda dealer.
Is it safe to drive my 2015 Honda Crosstour?
This recall does not include a do-not-drive instruction. The risk is crash protection: if the side curtain air bag does not inflate properly during a crash, occupant injury risk increases. Confirm your VIN and schedule the free repair with a Honda dealer.
What if I bought this Honda Crosstour used?
The free recall repair still applies. Recalls follow the VIN, not the first owner. If you never received Honda's notice, check your VIN, then call a franchised Honda dealer with recall 14V788 or Honda recall numbers JN0, JN1, and JN3.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V788000 |
|---|---|
| Honda customer service | 1-310-783-2000 |
| NHTSA recall # | 14V788 |
| NHTSA recall # (full) | 14V788000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →