Recall 14V777 affects 19,825 2014 Ford Transit Connect cargo vans for sliding door panels that separate while driving. Free repair at a franchised Ford dealer.
Ford is recalling 19,825 2014 Transit Connect cargo vans because the plastic sliding door panel can separate from the vehicle while driving. A panel that detaches in traffic increases crash risk, and Ford dealers will repair the sliding door panels free of charge.
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What's wrong?
The sliding door panel on the 2014 Ford Transit Connect is the plastic exterior panel mounted to the sliding cargo door. It helps close out the door opening, protects the door structure, and keeps road noise and water from entering around the panel. The panel depends on a strong bond between the plastic surface, paint primer, and door.
On affected Transit Connect vans, the supplier used unapproved paint or primer application procedures while preparing the panels for installation. That process left the bond between the plastic panel and the sliding door weaker than intended. As the van is driven, vibration, weather, and door movement can loosen the panel until it separates from the vehicle while driving.
Owners can notice road noise, a water leak, or a loose plastic panel before separation. If the panel looks lifted at an edge or sounds loose when the door is used, that is the warning sign.
Who's affected?
| 2014 Ford Transit Connect | body structure |
|---|---|
| Units affected | 19,825 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2014 Ford Transit Connect van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the sliding door plastic panel separates while the vehicle is moving, it can increase crash risk. Noise, water leaks, or a panel that looks loose are warning signs that the bond is failing. Schedule the recall repair soon and avoid ignoring changes at the sliding door. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2014 Ford Transit Connect is included in this recall.
- Contact a franchised Ford dealer to schedule the free sliding-door-panel repair that secures the panel so it does not separate while driving.
- Bring the recall notice if you have it, and reference recall number 14V777 when you call.
- Drive with the repair pending only if the sliding door panel appears secure. Stop driving and call the Ford dealer if the panel looks loose or starts separating.
What happens at the repair
At the dealer, a Ford technician reinstalls the sliding door panel with the proper bonding materials so the panel stays attached to the Transit Connect body. The recall repair is free, with parts and labor covered. Ford is not offering a separate reimbursement program because the original warranty program covered this concern as a free repair for customers. If you have prior repair paperwork, ask the service desk how that warranty coverage applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 3, 2014 | Dealer notification began |
|---|---|
| December 5, 2014 | NHTSA published the recall |
| December 10, 2014 | Dealer notification ended |
| January 12, 2015 | Interim owner notification (was planned for this date) |
| January 28, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V777?
Recall 14V777 covers 19,825 2014 Ford Transit Connect cargo vans with sliding door panels that have improper bond strength between the plastic panel and paint primer. The panel can separate while driving and raise crash risk. Ford dealers will reinstall the panel for free.
What should I do if my 2014 Ford Transit Connect is on this recall?
Check your VIN to confirm your specific van is included in recall 14V777. If it is, contact a franchised Ford dealer to schedule the sliding-door-panel repair. Reference Ford recall number 14S26 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy says dealers will reinstall the sliding door panel with proper materials free of charge at a franchised Ford dealer.
What is the safety risk?
The safety risk is that the plastic sliding door panel can separate from the van while driving. A panel that comes off in traffic creates a road hazard and can increase the risk of a crash. The dealer repair corrects the panel bond for free.
When did the Ford Transit Connect recall repair begin?
Ford began the recall repair on January 28, 2015. Since the remedy is available, an included 2014 Ford Transit Connect can be scheduled with a franchised Ford dealer for the sliding-door-panel repair at no cost.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V777000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 14V777 |
| NHTSA recall # (full) | 14V777000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →