Recall 14V769 affects 7 2012 Nova Bus Nova Lfs buses for a flip-up seat anchor defect. Repair is free at Nova Bus dealers.
Nova Bus is recalling 7 2012 Nova Lfs transit buses because the anchor rivnut for a slim flip-up seat does not properly secure one end of the seat to the bus wall. If the seat detaches, injury risk increases; the Nova Bus dealer repair is free.
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What's wrong?
In NHTSA campaign 14V769, the slim flip-up seat in certain 2012 Nova Bus Nova Lfs transit buses is held to the bus wall with an anchor rivnut, a threaded metal insert that gives the seat anchor a fixed place to grip. When the seat is in use, that anchor helps keep one end of the seat secured against the wall instead of shifting under passenger weight.
On affected buses, interference with a wall member can stop the rivnut from securing the seat end as designed. If the rivnut pulls loose, the wall-side seat attachment loses its hold. The seat is then not supported the way Nova Bus intended, which matters because passengers depend on that mount to stay fixed during normal transit use.
There is no warning sign before failure. The seat can look normal until the anchor lets go, so the issue depends on inspection and recall repair rather than a symptom a rider or driver can notice first.
Who's affected?
| 2012 Nova Bus Nova Lfs | seat assembly |
|---|---|
| Units affected | 7 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2012 Nova Bus Nova Lfs bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat detaches from the wall, passengers face an increased risk of injury. There is no warning sign before failure, so do not rely on symptoms to decide whether the bus is safe for passengers. Confirm the VIN and schedule the recall inspection. Repair is free at any franchised Nova Bus dealer.
What should I do?
- Check your VIN to confirm your 2012 Nova Bus Nova Lfs is included in this recall.
- Contact a franchised Nova Bus dealer to schedule the free anchor-rivnut inspection and replacement that secures the slim flip-up seat to the bus wall.
- Bring the owner letter if you have it. If not, reference recall number 14V769 and Nova Bus recall CR3280 when you call.
- Avoid using the affected slim flip-up seat until the anchor rivnut is inspected and replaced.
What happens at the repair
At the dealer, a Nova Bus technician inspects the slim flip-up seat anchor point and replaces the anchor rivnut if it does not secure the seat to the bus wall correctly. The recall repair is free, with parts and labor covered. If you already paid out of pocket for a related seat-anchor repair before the recall notice, Nova Bus handles reimbursement review case by case under the manufacturer's standard reimbursement plan. Bring repair paperwork to the service desk or contact Nova Bus customer service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 3, 2014 | NHTSA published the recall |
|---|---|
| December 19, 2014 | Owner notification mailed |
| December 19, 2014 | Dealer notification began |
| December 19, 2014 | Dealer notification ended |
| December 19, 2014 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 14V769?
Recall 14V769 covers 7 2012 Nova Bus Nova Lfs transit buses equipped with slim flip-up seats. The anchor rivnut can fail to secure one end of the seat to the bus wall, increasing injury risk if the seat detaches. Dealers will inspect and replace the anchor rivnut for free.
What should I do if my 2012 Nova Bus Nova Lfs is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V769. If it is, contact a franchised Nova Bus dealer to schedule the seat anchor rivnut inspection and replacement. Reference recall number 14V769 or Nova Bus recall CR3280 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Nova Bus dealers will inspect and replace the anchor rivnut as needed free of charge.
What is the safety risk?
The safety risk is injury from a seat that detaches from the bus wall. The recall involves the anchor rivnut for slim flip-up seats. If that anchor does not hold, one end of the seat can separate from the wall.
When did the Nova Bus recall repair begin?
The recall repair began December 19, 2014. Nova Bus owners can contact a franchised dealer to arrange the inspection and anchor rivnut replacement, or call Nova Bus customer service at 1-800-350-6682 for recall CR3280.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V769000 |
|---|---|
| Nova Bus customer service | 1-800-350-6682 |
| NHTSA recall # | 14V769 |
| NHTSA recall # (full) | 14V769000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →