Recall 14V767 covers 9 2006-2013 Aev Ambulance Wheelchair Van vehicles for cracking Ricon wheelchair-lift side plates. Free repair through a Ricon dealer or service center.
Aev is recalling 9 2006-2013 Ambulance Wheelchair Van vehicles equipped with Ricon wheelchair lifts because the lift platform side plate can crack. If the plate cracks, the platform can separate and come to rest against the lift door, increasing injury risk to the operator when the doors are opened; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on 2006-2013 Aev Ambulance Wheelchair Van vehicles is the powered platform used to load and unload a wheelchair or stretcher chair at the side or rear opening. The platform side plate is part of that lift structure. It helps hold the platform square as the lift moves between the ground and the vehicle floor.
On affected vans, the Ricon S-Series lift has a platform side plate that can crack. The filing covers Ricon S2005, S2010, S5005, S5010, S5505, and S5510 lift models installed as optional equipment. Once the side plate cracks, the lift structure is no longer in its intended condition. The recall record identifies the cracked side plate condition, but it does not give a separate material or manufacturing cause.
There is no warning sign before failure. Because no owner symptom is listed, do not rely on noise, movement, or visible lift behavior to decide whether the lift is safe.
Who's affected?
Spans the 2006-2013 model years for Aev Ambulance Wheelchair Van vans, all tied to the same adaptive mobility equipment component.
| 2012 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
|---|---|
| 2007 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2013 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2006 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2011 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2010 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2009 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| 2008 Aev Ambulance Wheelchair Van | Equipment adaptive/mobility |
| Units affected | 9 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Cracked platform side plates can let the lift platform separate and rest against the lift door. When the doors open, the platform can fall out and injure the lift operator. Keep people clear of the lift area until the van is inspected and repaired. Repair will be free at any franchised Aev dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Aev Ambulance Wheelchair Van is included in this recall.
- Use the Aev owner letter if you received one, or call Aev customer service for current repair instructions.
- Contact a Ricon dealer or service center for the free wheelchair-lift platform support bumper repair.
- Ask the service center to inspect the lift platform; cracked platforms are replaced free of charge under this recall.
- Bring the recall notice if you have it, and reference recall number 14V767 when you call.
- Avoid using the wheelchair lift if the platform side plates are cracked or the platform does not sit securely against the vehicle.
What happens at the repair
Once the final dealer repair is available, take the van to a Ricon dealer or service center. An Aev technician will install supplemental platform support bumpers on the wheelchair lift platform. If the platform has already started cracking, the platform will be replaced. The dealer repair will be free once available, and Ricon provides the field modification instructions and materials at no charge. Until then, follow any lift use instructions from Halcore, American Emergency Vehicles, or Ricon for the affected wheelchair lift.
Timeline
| December 2, 2014 | NHTSA published the recall |
|---|---|
| December 10, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V767?
Recall 14V767 covers 9 2006-2013 Aev Ambulance Wheelchair Van vehicles with Ricon wheelchair lifts. The lift platform side plate can crack. If that happens, the platform can separate and fall when the lift doors are opened, increasing injury risk for the operator.
What should I do if my 2006-2013 Aev Ambulance Wheelchair Van is on this recall?
Check your VIN to confirm your specific van is included in recall 14V767. If it is, arrange service through a Ricon dealer or service center for the supplemental platform support bumpers. Reference recall 14V767 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost. A Ricon dealer or service center will install supplemental platform support bumpers, and any lift platform that has already started cracking will be replaced free of charge.
What is the safety risk?
The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V767000 |
|---|---|
| Aev customer service | 1-800-374-9749 |
| NHTSA recall # | 14V767 |
| NHTSA recall # (full) | 14V767000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →