Recall 14V764 affects 8,279 2014-2015 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles for chain-tensioner oil leaks. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 8,279 2014-2015 Sprinter 2500 and Sprinter 3500 vehicles because oil can leak around the chain tensioner gasket area. Leaking oil can drip onto hot engine surfaces and increase fire risk, or create a road hazard for other vehicles; Mercedes-Benz dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The chain tensioner on 2014-2015 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vans keeps the engine's timing chain tight as the diesel engine runs. The timing chain synchronizes moving engine parts, and the gasket around the tensioner helps seal engine oil inside the engine block. That seal has to hold through heat, vibration, and oil pressure.
On affected vans, the chain tensioner gasket was built with material tolerances that were outside the corrected specification. The investigation also found the tensioner was not properly torqued in the engine block. As the engine heats and cools, oil can leak from the gasket area. Oil leaking onto the road is part of the reported condition, and the engine can stall as a result of the defect.
Owners can see engine oil leaking under the vehicle or around the chain tensioner area. An engine stall is also listed as a result of the defect, so any oil leak on these Sprinters needs dealer attention.
Who's affected?
Both Sprinter 2500 and Sprinter 3500 vans are included across the 2014 and 2015 model years, with diesel engine listed as the shared component.
| 2015 Mercedes-Benz Sprinter 2500 | Diesel |
|---|---|
| 2014 Mercedes-Benz Sprinter 3500 | Diesel |
| 2014 Mercedes-Benz Sprinter 2500 | Diesel |
| 2015 Mercedes-Benz Sprinter 3500 | Diesel |
| Units affected | 8,279 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
Leaking oil on a hot engine surface increases the risk of fire. Oil on the road also creates a hazard for other vehicles and increases crash risk. If you see oil leakage or the engine stalls, avoid extra trips and schedule the repair soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Mercedes-Benz Sprinter 2500 or Sprinter 3500 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free chain tensioner gasket replacement that stops oil leaking onto hot engine surfaces.
- Bring the recall notice if you have it, and reference recall number 14V764 when you call.
- Park the van and call the dealer for guidance if you see leaking oil, smoke, or oil smell before the appointment.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the chain tensioner gasket to address oil leaking from that area. The recall repair is free, with parts and labor covered. Mercedes-Benz did not offer a separate reimbursement program because the involved Sprinter 2500 and Sprinter 3500 vehicles were covered under the new vehicle warranty at the time of the recall. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| December 1, 2014 | NHTSA published the recall |
|---|---|
| December 1, 2014 | Dealer notification began |
| December 19, 2014 | Owner notification mailed |
| December 26, 2014 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 14V764?
Recall 14V764 covers 8,279 2014-2015 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vans with an oil leak around the chain tensioner gasket area. Leaking oil can drip onto a hot engine surface and increase fire risk. Mercedes-Benz dealers replace the gasket for free.
What should I do if my 2014-2015 Mercedes-Benz Sprinter 2500 or Sprinter 3500 is on this recall?
Check your VIN to confirm your specific van is included in recall 14V764. If it is, contact a franchised Mercedes-Benz dealer to schedule the chain tensioner gasket replacement. Reference recall number 14V764 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers replace the chain tensioner gasket free of charge. Parts and labor are covered for included 2014-2015 Sprinter 2500 and Sprinter 3500 vans.
What is the safety risk?
The risk is fire and road hazard from leaking engine oil. NHTSA campaign 14V764 says oil leaking from the chain tensioner gasket area can drip onto a hot engine surface, increasing fire risk. The leaking oil can also create a hazard for other vehicles, increasing crash risk.
What if I bought my Mercedes-Benz Sprinter used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Sprinter 2500 or Sprinter 3500 is included, then contact a franchised Mercedes-Benz dealer and reference recall number 14V764.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V764000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 14V764 |
| NHTSA recall # (full) | 14V764000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →