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Campaign 14V743 Posted November 13, 2014 3,233 units

2005-2011 Toyota Multi-Model Recall 14V743: Seat Heater

Recall 14V743 covers 3,233 2005-2011 Toyota vehicles with seat-heater wiring that can short and burn the seat. Repair is free at any franchised Toyota dealer.

Toyota is recalling 3,233 2005-2011 vehicles, including Sienna, Camry, Highlander, and other models, because seat cushion compression can damage seat heater wiring. If the wiring shorts, the seat can burn and injure the occupant; Toyota dealers will complete the recall repair free of charge.

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What's wrong?

The seat heater in the 2005-2011 Toyota vehicles in this recall is an added heater pad built into the front seat cushion. Its wiring carries electrical current through a copper strand heating element under the seat cover, which warms the cushion when the switch is on.

In the recalled setup, heavy compression of the seat cushion can damage the heater wiring. The copper heating element can short-circuit against a metal support bar inside the seat. When that happens, the heater can overheat and burn the seat material, even when the seat is unoccupied.

This recall applies to certain dealer-installed accessory seat heaters with copper strand heating elements. It does not cover factory-installed seat heaters or heaters that use a carbon fiber heating element. There is no warning sign before failure.

Who's affected?

Spans Toyota cars, trucks, SUVs, and vans across the 2005-2011 model years, all tied to the same seat-heater component.

2007 Toyota Highlander seat assembly
2009 Toyota Camry seat assembly
2008 Toyota Camry seat assembly
2007 Toyota Camry seat assembly
2011 Toyota Highlander seat assembly
Units affected3,233
Field incidentsNHTSA has logged 3 field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

Damaged seat heater wiring can short, which increases the risk of the seat burning and injuring the occupant. Until the repair is complete, leave the seat heater off and schedule dealer service soon. The dealer disconnects the affected seat heater and provides the accessory refund. Repair is free at any franchised Toyota dealer.

What should I do?

  1. Check your VIN to confirm your 2005-2011 Toyota Highlander, Camry, Prius, Sequoia, Tacoma, Tundra, Avalon, Sienna, Fj Cruiser, RAV4, 4RUNNER, Venza, or Corolla is included in this seat-heater recall.
  2. Contact a franchised Toyota dealer to schedule the free seat-heater disconnect and purchase-price refund for the wiring-short risk.
  3. Stop using the accessory seat heater until the dealer disconnects the copper-strand heating elements.
  4. Bring the recall notice if Toyota mailed one. If not, reference recall number 14V743 when you call.
  5. Call Toyota customer service at 1-866-405-4226 with questions about the repair or refund.

What happens at the repair

At the dealer, a Toyota technician disconnects the seat heaters that use copper strand heating elements. The recall work is free, and SET will refund the purchase price of the seat heater accessory. Bring purchase documentation or prior repair paperwork to the service desk so the dealer can process the refund claim tied to this recall. Parts and labor for the recall work are covered.

ReimbursementReimbursement available

Timeline

November 13, 2014 Dealer notification began
November 19, 2014 NHTSA published the recall
November 20, 2014 Dealer notification ended
December 24, 2014 Interim owner notification (was planned for this date)
January 29, 2015 Owner notification mailed

Frequently asked questions

What is recall 14V743?

Recall 14V743 covers 3,233 2005-2011 Toyota vehicles with accessory seat heaters. Seat cushion compression can damage the heater wiring, short the wires, and increase the risk of the seat burning and injuring the occupant. Dealers will disconnect the affected heaters and refund the purchase price of the seat heater accessory for free.

What should I do if my 2005-2011 Toyota Highlander, Camry, Prius, Sequoia, Tacoma, Tundra, Avalon, Sienna, Fj Cruiser, RAV4, 4RUNNER, Venza, or Corolla is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 14V743. If it is, contact a franchised Toyota dealer to schedule the seat heater inspection and disconnection. Reference recall number 14V743 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost. For recall 14V743, the dealer disconnects the affected seat heater and refunds the purchase price of the seat heater accessory free of charge.

What is the safety risk?

The safety risk is a seat heater wiring short. If seat cushion compression damages the wiring, the seat can burn and injure the person sitting there. Until the dealer completes the free remedy, avoid using the affected seat heater.

What if I bought this Toyota used?

The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Toyota is included, then call a franchised Toyota dealer and reference recall number 14V743.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V743000
Toyota customer service1-866-405-4226
NHTSA recall #14V743
NHTSA recall # (full)14V743000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →