Recall 14V736 covers 56,479 2014-2015 Ford Fusion vehicles for key-removal rollaway risk. Repair will be free at any franchised Ford dealer once available.
Ford is recalling 56,479 2014-2015 Fusion, Fusion Hybrid, and Fusion Energi vehicles under recall 14V736 because the key can be removed when the transmission is not in Park. A driver can leave the vehicle thinking it is safely parked, which raises the risk of rollaway and injury; Ford dealers will complete the repair free once it is available.
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What's wrong?
The transmission control module and related shift interlock logic tell the 2014-2015 Ford Fusion, Fusion Hybrid, and Fusion Energi whether the automatic transmission is in Park. In normal operation, that logic keeps the ignition key from being removed until Park is selected. The key removal step is part of the vehicle's rollaway prevention system.
On affected Ford vehicles, the key can come out while the transmission is still out of Park. Ford identified the concern while reviewing Owner's Guide information and instrument cluster operation tied to flat towing. The system did not meet the federal theft protection and rollaway prevention requirement because a driver can leave the vehicle thinking it is secured when the transmission is still in gear.
There is no warning sign before failure. The issue is not a sound, leak, warning light, or rough shift that an owner can feel ahead of time.
Who's affected?
Covers Fusion, Fusion Hybrid, and Fusion Energi variants across the 2014 and 2015 model years; all list the automatic transmission as the affected component.
| 2014 Ford Fusion | automatic transmission |
|---|---|
| 2015 Ford Fusion Hybrid | automatic transmission |
| 2015 Ford Fusion | automatic transmission |
| 2015 Ford Fusion Energi | automatic transmission |
| Units affected | 56,479 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
If the key comes out before the transmission is in Park, the vehicle can roll away after the driver leaves or relaxes control. That rollaway risk can lead the vehicle to strike and injure the driver, passengers, or bystanders. Before exiting, confirm the shifter is in Park and set the parking brake. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2015 Ford Fusion, Fusion Hybrid, or Fusion Energi is included in this recall.
- Watch for Ford's owner notice, then contact a franchised Ford dealer about the free software update that fixes key removal outside Park.
- Reference recall number 14V736 when you call Ford or the dealer.
- Shift fully into Park before removing the key, set the parking brake, and confirm the vehicle is stopped before exiting.
What happens at the repair
At the dealer, a Ford technician will perform the recall software repair that addresses the condition that lets the key come out when the transmission is not in Park. Ford's remedy information says the dealer repair will be free once available. Out of pocket repairs already paid are handled through Ford's original warranty coverage, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork for this concern.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 17, 2014 | Dealer notification began |
|---|---|
| November 17, 2014 | Dealer notification ended |
| November 18, 2014 | NHTSA published the recall |
| December 15, 2014 | Owner notification mailed |
| January 5, 2015 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 14V736?
Recall 14V736 covers 56,479 2014-2015 Ford Fusion, Fusion Hybrid, and Fusion Energi vehicles where the key can be removed when the transmission is not in Park. That defect creates rollaway risk. Ford dealers repair the vehicle for free.
What should I do if my 2014-2015 Ford Fusion, Fusion Hybrid, or Fusion Energi is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V736. If it is, contact a franchised Ford dealer and ask for recall 14C11 service. The dealer repair is free, and Ford customer service is available at 1-866-436-7332.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will repair affected 2014-2015 Fusion, Fusion Hybrid, and Fusion Energi vehicles free of charge under recall 14V736.
What is the safety risk?
The risk is vehicle rollaway. If the key comes out while the transmission is not in Park, a driver can believe the vehicle is safely parked when it is still able to move, creating injury risk for the driver, passengers, or bystanders.
What if I bought my Ford Fusion used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Fusion, Fusion Hybrid, or Fusion Energi is included, then reference recall 14V736 or Ford recall number 14C11 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V736000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 14V736 |
| NHTSA recall # (full) | 14V736000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →