Recall 14V718 covers 181 2000-2014 Sutphen aerial devices for main extension cable failure. Repair is free at any franchised Sutphen dealer.
Sutphen is recalling 181 2000-2014 Sp 110, Sph 100, Spi 112, and Sai 110 aerial devices under recall 14V718 because the main extension cable on the aerial ladder can fail. A failed cable can let the ladder collapse while in use, increasing injury risk; Sutphen dealers will complete the repair free of charge.
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What's wrong?
The aerial ladder on 2000-2014 Sutphen Sp 110, Sph 100, Spi 112, and Sai 110 fire apparatus uses main extension cables to move the ladder sections out and back in. Those cables run over sheaves, which are pulley wheels that guide the wire rope as the extend and retract system works. The ladder depends on the cables, sheaves, and bearings moving together under load.
On affected units, the main extension cables can lose load-carrying strength and fail. Sutphen found examples where sheave bearings had seized, so the sheaves stopped turning and the wire rope slid over fixed metal instead of rolling over a moving pulley. That friction wore the cables down. Sutphen also found an incident after refurbishment where undersized replacement cables had been installed, which led to the ladder de-scoping.
Operators can notice heavy noise from the sheaves when bearings fail. A proper inspection can also show visible cable wear or other problems on the cables and sheaves.
Who's affected?
Spans Sp 110, Sph 100, Spi 112, and Sai 110 models from 2000-2014, all tied to the same mechanical equipment component.
| 2004 Sutphen Sp 110 | Mechanical |
|---|---|
| 2000 Sutphen Sp 110 | Mechanical |
| 2005 Sutphen Sph 100 | Mechanical |
| 2006 Sutphen Sph 100 | Mechanical |
| 2007 Sutphen Sph 100 | Mechanical |
| 2008 Sutphen Sph 100 | Mechanical |
| 2013 Sutphen Sp 110 | Mechanical |
| 2009 Sutphen Spi 112 | Mechanical |
| 2011 Sutphen Sai 110 | Mechanical |
| 2009 Sutphen Sai 110 | Mechanical |
| 2008 Sutphen Sai 110 | Mechanical |
| 2007 Sutphen Sai 110 | Mechanical |
| 2005 Sutphen Sai 110 | Mechanical |
| 2003 Sutphen Sai 110 | Mechanical |
| 2002 Sutphen Sai 110 | Mechanical |
| 2001 Sutphen Sai 110 | Mechanical |
| 2012 Sutphen Sp 110 | Mechanical |
| 2010 Sutphen Sp 110 | Mechanical |
| 2014 Sutphen Sai 110 | Mechanical |
| 2004 Sutphen Spi 112 | Mechanical |
| 2000 Sutphen Sai 110 | Mechanical |
| 2006 Sutphen Spi 112 | Mechanical |
| 2007 Sutphen Spi 112 | Mechanical |
| 2010 Sutphen Spi 112 | Mechanical |
| 2014 Sutphen Spi 112 | Mechanical |
| 2000 Sutphen Sph 100 | Mechanical |
| 2001 Sutphen Sph 100 | Mechanical |
| 2013 Sutphen Sph 100 | Mechanical |
| 2010 Sutphen Sai 110 | Mechanical |
| 2006 Sutphen Sai 110 | Mechanical |
| 2004 Sutphen Sai 110 | Mechanical |
| 2002 Sutphen Spi 112 | Mechanical |
| 2002 Sutphen Sph 100 | Mechanical |
| 2000 Sutphen Spi 112 | Mechanical |
| 2014 Sutphen Sp 110 | Mechanical |
| 2011 Sutphen Sp 110 | Mechanical |
| 2009 Sutphen Sp 110 | Mechanical |
| 2008 Sutphen Sp 110 | Mechanical |
| 2007 Sutphen Sp 110 | Mechanical |
| 2005 Sutphen Sp 110 | Mechanical |
| 2004 Sutphen Sph 100 | Mechanical |
| 2003 Sutphen Sph 100 | Mechanical |
| 2013 Sutphen Spi 112 | Mechanical |
| 2012 Sutphen Spi 112 | Mechanical |
| 2008 Sutphen Spi 112 | Mechanical |
| 2010 Sutphen Sph 100 | Mechanical |
| 2012 Sutphen Sai 110 | Mechanical |
| 2013 Sutphen Sai 110 | Mechanical |
| 2011 Sutphen Spi 112 | Mechanical |
| 2001 Sutphen Spi 112 | Mechanical |
| 2003 Sutphen Spi 112 | Mechanical |
| 2005 Sutphen Spi 112 | Mechanical |
| 2009 Sutphen Sph 100 | Mechanical |
| 2011 Sutphen Sph 100 | Mechanical |
| 2012 Sutphen Sph 100 | Mechanical |
| 2014 Sutphen Sph 100 | Mechanical |
| 2001 Sutphen Sp 110 | Mechanical |
| 2002 Sutphen Sp 110 | Mechanical |
| 2003 Sutphen Sp 110 | Mechanical |
| 2006 Sutphen Sp 110 | Mechanical |
| Units affected | 181 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A cable failure can let the ladder collapse while someone is using it, increasing injury risk. Loud sheave bearing noise or visible cable or sheave wear is a reason to take the ladder out of service and arrange inspection. Repair is free at any franchised Sutphen dealer.
What should I do?
- Check your VIN to confirm your 2000-2014 Sutphen Sp 110, Sph 100, Spi 112, or Sai 110 is included in this recall.
- Contact a franchised Sutphen dealer to schedule the free aerial-ladder inspection and repair for the main extension cable.
- Bring the recall notice if Sutphen mailed one. If not, reference recall number 14V718 when you call.
- Keep the aerial ladder out of service until Sutphen completes the inspection and any needed ladder repair or replacement.
- Call Sutphen customer service at 1-866-287-5549 with questions about the repair.
What happens at the repair
At the dealer, a Sutphen technician inspects the aerial ladder and main extension cable, then repairs or replaces the ladder as needed. The recall repair is available now, and the inspection plus any parts or labor are free of charge. Ask the service desk to confirm the ladder work is tied to recall 14V718 before the truck returns to service. Keep the repair order with the vehicle's maintenance records.
Timeline
| October 22, 2014 | Owner notification mailed |
|---|---|
| November 5, 2014 | Dealer notification began |
| November 5, 2014 | Interim owner notification (was planned for this date) |
| November 10, 2014 | NHTSA published the recall |
| January 31, 2015 | Dealer notification ended |
Frequently asked questions
What is recall 14V718?
Recall 14V718 covers 181 2000-2014 Sutphen Sp 110, Sph 100, Spi 112, and Sai 110 aerial devices with a main extension cable that can fail. Sutphen dealers will inspect and repair or replace the ladders free of charge.
What should I do if my 2000-2014 Sutphen Sp 110, Sph 100, Spi 112, or Sai 110 is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 14V718. If it is, contact a franchised Sutphen dealer or Sutphen customer service at 1-866-287-5549 to arrange the ladder inspection and needed repair or replacement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Sutphen's remedy says dealers will inspect and repair or replace the aerial ladders free of charge. Parts and labor are covered for the recall repair.
What is the safety risk?
The safety risk is ladder collapse during use if the main extension cable fails. That increases injury risk to a user on or near the aerial ladder. Confirm the VIN, then arrange the free inspection and repair or replacement before relying on the ladder in service.
What if I bought this Sutphen aerial device used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm inclusion in recall 14V718, then reference the recall number when you contact a franchised Sutphen dealer or Sutphen customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V718000 |
|---|---|
| Sutphen customer service | 1-866-287-5549 |
| NHTSA recall # | 14V718 |
| NHTSA recall # (full) | 14V718000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →