Recall 14V711 affects 667 2014-2015 Dodge Journey vehicles with inaccurate tire placard labels. Repair is free at any franchised Dodge dealer.
Dodge is recalling 667 2014-2015 Journey vehicles because tire placard labels list inaccurate seating capacity and occupant/cargo combined weight information. Inaccurate placard information can lead an owner to overload the vehicle and increase crash risk; Dodge dealers will complete the recall repair free of charge.
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What's wrong?
The tire placard label on a 2014-2015 Dodge Journey is the loading sticker that tells an owner how many people the vehicle is built to carry and the combined weight allowed for occupants and cargo. It is part of the tire and loading information used before a trip, especially when the SUV is full of passengers or gear.
On affected Journey vehicles, the wrong label was installed. A 7 passenger label was used on a 5 passenger vehicle, so the sticker lists 5 rear passengers, 7 total passengers, and 1165 lbs. for occupants and cargo. The corrected label lists 3 rear passengers, 5 total passengers, and 865 lbs. The problem started when 7 passenger data was used to create the 5 passenger weight file, leaving the rear passenger count too high.
There is no warning sign before failure. The issue is the label itself, so an owner notices it only by reading the placard and comparing the seating and load numbers to the corrected recall label.
Who's affected?
Covers the 2014 and 2015 Journey with the same vehicle label issue.
| 2014 Dodge Journey | vehicle label (placard or certification) |
|---|---|
| 2015 Dodge Journey | vehicle label (placard or certification) |
| Units affected | 667 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
An incorrect tire placard can lead the operator to load more weight than the vehicle is rated to carry. Overloading increases the risk of a crash. Until the label is corrected, use extra care with passenger and cargo weight. Repair is free at any franchised Dodge dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Dodge Journey is included in this recall.
- Contact your nearest franchised Dodge dealer to schedule the free tire-placard label replacement that corrects the seating-capacity and cargo-weight information.
- Bring the recall notice if Dodge mailed one. If not, reference recall number 14V711 when you call.
- Avoid loading passengers or cargo based on the old placard until the correct label is installed.
- Call Dodge customer service at 1-800-853-1403 with questions about the recall.
What happens at the repair
At the dealer, a Dodge technician installs the correct tire placard label on the vehicle. The new label gives the seating capacity and combined occupant and cargo weight information the recall covers. Parts and labor are free under the recall, and the repair is available now through a Dodge dealer. When you schedule service, reference recall 14V711 or Chrysler recall number P70 so the service desk can match the campaign to your VIN.
Timeline
| November 3, 2014 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
|---|---|
| November 7, 2014 | NHTSA published the recall |
| April 8, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V711?
Recall 14V711 covers 667 2014-2015 Dodge Journey vehicles with tire placard labels that list inaccurate seating capacity and combined occupant and cargo weight information. The wrong label can lead an owner to overload the vehicle, increasing crash risk. Dodge dealers install the correct tire placard label for free.
What should I do if my 2014-2015 Dodge Journey is on this recall?
Check your VIN to confirm your specific SUV is included in recall 14V711. If it is, contact a franchised Dodge dealer to schedule installation of the corrected tire placard label. Reference recall number 14V711 when you call. The repair is free.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to repair the defect at no cost, and Dodge dealers install the corrected tire placard label free of charge. Parts and labor are covered under the recall.
What is the safety risk?
The safety risk is overloading the vehicle because the tire placard gives inaccurate seating capacity and occupant or cargo weight information. An overloaded vehicle can be harder to control and increases crash risk. The fix is a corrected tire placard label installed free at a Dodge dealer.
What if I bought my Dodge Journey used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your 2014-2015 Dodge Journey is included, then contact a franchised Dodge dealer and reference recall number 14V711.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V711000 |
|---|---|
| Dodge customer service | 1-800-853-1403 |
| NHTSA recall # | 14V711 |
| NHTSA recall # (full) | 14V711000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →