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Campaign 14V706 Posted November 3, 2014 34 units

2006-2014 Ford Vans Recall 14V706: Wheelchair Lift

Recall 14V706 affects 34 2006-2014 Ford mobility vehicles for cracked wheelchair-lift side plates. Repair is free at any franchised Ford dealer.

Ford recall 14V706 covers 34 2006-2014 E-150, E-250, E-350, Transit Connect, Sprinter 3500, and Express 3500 vehicles equipped with Ricon wheelchair lifts. The lift platform side plate can crack, let the platform separate, and fall out when the doors open, increasing injury risk to the lift operator; Ford dealers will complete the free repair.

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What's wrong?

The recalled part is the wheelchair lift platform, the flat section that carries a wheelchair user between the ground and the vehicle floor. On these 2006-2014 Ford E-150, E-250, E-350, Transit Connect, Sprinter 3500, and Express 3500 vehicles, the lift is a Ricon DOT Public Use S 2000 or 5500 Series unit. The platform side plate is part of the platform frame, and it helps keep the lift rigid while it raises and lowers.

The problem is that the platform side plate is at risk of cracking. A cracked side plate weakens the edge of the lift platform and changes how the platform carries weight during use. The recall notice does not name a separate root cause, so the useful owner takeaway is the part and location: the side plate on the wheelchair lift platform.

There is no warning sign before failure. Do not rely on a sound, warning light, or message to confirm the problem before the lift is used.

Who's affected?

Spans six van nameplates across the 2006-2014 model years, all tied to adaptive mobility equipment.

2014 Ford E-150 Equipment adaptive/mobility
2013 Ford E-150 Equipment adaptive/mobility
2014 Ford E-250 Equipment adaptive/mobility
2014 Ford E-350 Equipment adaptive/mobility
2013 Ford Transit Connect Equipment adaptive/mobility
Units affected34

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific van is included.

What's the safety risk?

If the lift platform side plates crack, the platform can separate from the lift and rest against the lift door. Opening the doors can let the platform fall out, increasing injury risk for the lift operator. Keep people clear of the lift door and schedule the repair. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Ford E-150, E-250, E-350, Transit Connect, Sprinter 3500, or Express 3500 is included in this recall.
  2. Contact a franchised Ford dealer to schedule the free wheelchair-lift inspection and repair.
  3. Ask for the supplemental platform support bumper installation that supports the wheelchair-lift platform side plates. A cracked platform is replaced free of charge.
  4. Bring the recall notice if Ford has mailed one. If not, reference recall number 14V706 when you call.
  5. Avoid opening or using the wheelchair lift until the repair is complete if you see cracking, looseness, or platform movement near the lift door.

What happens at the repair

At the dealer or service center, a technician installs supplemental platform support bumpers on the Ricon wheelchair lift. The technician also checks the lift platform side plates for cracking. If a platform has already started to crack, the platform is replaced instead of only receiving the support bumpers. Parts and labor are covered under the recall, so the repair is free. The service visit should address the lift hardware directly on affected Ford buses equipped with the recalled Ricon wheelchair lifts.

Timeline

November 3, 2014 Interim owner notification (was planned for this date)
November 5, 2014 NHTSA published the recall
January 13, 2015 Owner notification mailed

Frequently asked questions

What is recall 14V706?

Recall 14V706 covers 34 2006-2014 Ford E-150, E-250, E-350, Transit Connect, Sprinter 3500, and Express 3500 vehicles equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, allowing the platform to separate and create an injury risk when the lift doors open.

What should I do if my 2006-2014 Ford E-150, E-250, E-350, Transit Connect, Sprinter 3500, or Express 3500 is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 14V706. If it is, contact Cummings customer service at 1-800-639-5438 or a Ricon service center to arrange the lift repair. Reference recall 14V706 and Cummings recall number 14E-041 when you call.

Is the recall repair free?

Yes. Federal recall law requires the recall repair at no cost, and the remedy states that supplemental platform support bumpers will be installed free of charge. Any platform that has already started cracking will be replaced free of charge.

What is the safety risk?

The risk is injury to the lift operator. If the wheelchair lift platform side plates crack, the platform can separate from the lift and rest against the lift door. When the doors open, the platform can fall out.

What warning signs should I watch for?

Inspect the wheelchair lift platform side plates for visible cracking before using the lift. If you see cracks or movement at the platform, stop using the lift and contact Cummings or a Ricon service center for repair guidance.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V706000
Ford customer service1-800-639-5438
NHTSA recall #14V706
NHTSA recall # (full)14V706000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →