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Campaign 14V704 Posted November 5, 2014 36,888 units

2005-2011 Lincoln Town Car Recall 14V704: Steering

RN
Reviewed by the RecallNotify editorial team
Published June 1, 2026

Recall 14V704 covers 36,888 2005-2011 Lincoln Town Car, Crown Victoria, and Grand Marquis vehicles for upper steering shaft separation. Dealer inspection and replacement are free.

Lincoln is recalling 36,888 2005-2011 Town Car, Crown Victoria, and Grand Marquis vehicles under recall 14V704 after earlier steering-shaft recall work was not correctly performed. If the upper intermediate shaft separates, the driver can lose steering control and crash risk rises; the dealer repair will be free once Lincoln makes it available.

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What's wrong?

The upper intermediate shaft is part of the steering linkage on 2005-2011 Lincoln Town Car, Crown Victoria, and Grand Marquis vehicles. It connects the steering column to the rack-and-pinion steering gear, which turns steering wheel movement into movement at the front wheels. The system depends on that shaft being installed and secured in the correct position.

This recall applies to vehicles that already had the upper intermediate shaft serviced during safety recall 13V-385. The concern is that the earlier repair was not completed correctly on affected vehicles. When that happens, the steering connection is not as Ford intended, and the driver has less reliable control through the steering wheel.

There is no warning sign before failure. A vehicle included in this recall needs the corrected dealer repair even if the steering feels normal.

Who's affected?

Spans three related full-size sedans from 2005-2011, all tied to the same steering-system component.

2005 Lincoln Town Car steering system
2005 Ford Crown Victoria steering system
2005 Mercury Grand Marquis steering system
2006 Ford Crown Victoria steering system
2006 Lincoln Town Car steering system
Units affected36,888

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.

What's the safety risk?

If the upper intermediate steering shaft separates after improper service, the driver loses steering control, which increases crash risk. There is no listed warning sign before separation, so arrange dealer inspection promptly and use caution until the vehicle is checked. Repair will be free at any franchised Lincoln dealer once available.

What should I do?

  1. Check your VIN to confirm your 2005-2011 Lincoln Town Car, Crown Victoria, or Grand Marquis is included in this recall.
  2. Use the owner notice Ford mailed for this recall, or call Lincoln customer service if you do not have the notice.
  3. Contact a franchised Lincoln dealer and ask about the free upper intermediate steering shaft inspection and replacement, the repair that prevents the serviced shaft from separating.
  4. Reference recall number 14V704 when you call the dealer.
  5. Drive cautiously until the inspection is complete. Stop driving and call the dealer if the steering feels loose or abnormal.

What happens at the repair

The final dealer repair will be free once available. At the dealer, a Lincoln technician will inspect the upper intermediate steering shaft on vehicles that had the earlier steering shaft recall repair. If the inspection shows the prior repair was not completed correctly, the technician will replace the upper intermediate shaft. Parts and labor are covered under the recall. The notice does not give a repair time, so ask the service desk how long the inspection and any needed replacement will take when they confirm your VIN.

Timeline

November 5, 2014 NHTSA published the recall
November 19, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V704?

Recall 14V704 covers 36,888 2005-2011 Lincoln Town Car, Crown Victoria, and Grand Marquis vehicles that had the upper intermediate steering shaft serviced during recall 13V-385. An incorrect prior repair can let the shaft separate, causing loss of steering control and increasing crash risk.

What should I do if my 2005-2011 Lincoln Town Car, Crown Victoria, or Grand Marquis is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 14V704. If it is, contact a franchised Lincoln dealer and reference recall 14V704 or Lincoln recall number 14S25. The dealer will inspect the upper intermediate steering shaft and replace it if needed for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V704, the dealer inspection and any needed upper intermediate steering shaft replacement are free at a franchised Lincoln dealer.

What is the safety risk?

The safety risk is loss of steering control. If the upper intermediate steering shaft separates after an incorrect prior recall repair, the driver can lose steering control, increasing the risk of a crash. Confirm your VIN and schedule the free dealer inspection if your vehicle is included.

What if I bought this vehicle used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to see whether your vehicle is included in recall 14V704, then call a franchised Lincoln dealer and reference recall number 14S25.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V704000
Lincoln customer service1-866-436-7332
NHTSA recall #14V704
NHTSA recall # (full)14V704000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →