Recall 14V697 affects 1,221 2015 Jayco Travel Trailer Jay Flight trailers for overstated cargo-capacity labels. Franchised Jayco Travel Trailer dealers install corrected labels for free.
Jayco Travel Trailer is recalling 1,221 2015 Jay Flight trailers because cargo carrying capacity labels overstate how much weight the trailer can safely carry. Incorrect load information can lead an owner to overload the trailer, causing premature tire wear or tire failure and increasing crash risk; the dealer repair will be free once Jayco Travel Trailer makes it available.
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What's wrong?
The cargo carrying capacity label on a 2015 Jayco Travel Trailer Jay Flight tells an owner how much weight the trailer is rated to carry. That label is used when loading luggage, camping gear, water, supplies, and other cargo so the trailer stays within its certified limit.
On affected Jay Flight trailers, the label overstates the load carrying capacity. The trailer itself has not gained extra capacity, but the printed number tells the owner it can carry more than it is actually rated for. If the trailer is loaded according to that overstated label, the real cargo limit is exceeded even though the label appears to say the load is acceptable.
There is no warning sign before failure. The problem is the information on the label, so an owner will not hear, feel, or see a separate symptom from the label itself before relying on the wrong capacity number.
Who's affected?
| 2015 Jayco Travel Trailer Jay Flight | vehicle label (placard or certification) |
|---|---|
| Units affected | 1,221 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect label information can make the trailer appear able to carry more weight than it should. Overloading the trailer can cause premature tire wear or tire failure, increasing the risk of a crash. Check loading carefully and schedule the label correction with the dealer. Repair will be free at any franchised Jayco Travel Trailer dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Jayco Travel Trailer Jay Flight is included in this recall.
- Check for the owner letter Jayco mailed on November 18, 2014, if you have it.
- Contact a franchised Jayco Travel Trailer dealer to schedule the corrected cargo-capacity label installation that gives the trailer's proper load limit.
- Bring the recall notice if you have it. If not, reference recall number 14V697 when you call.
- Avoid overloading the trailer until the corrected label is installed, and follow the lowest load rating shown on the trailer and tire labels.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician installs corrected cargo carrying capacity labels on the 2015 Jay Flight trailer. The label update fixes the overstated load carrying capacity information so the trailer has the correct loading guidance. The dealer repair will be free once available through the Jayco Travel Trailer service process. The owner notification began November 18, 2014. Contact Jayco customer service or a Jayco Travel Trailer dealer for the label installation tied to recall 14V697.
Timeline
| November 4, 2014 | NHTSA published the recall |
|---|---|
| November 18, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V697?
Recall 14V697 covers 1,221 2015 Jayco Travel Trailer Jay Flight trailers with cargo carrying capacity labels that overstate the load the trailer is built to carry. The wrong label information can lead to overloading, tire wear, or tire failure, increasing crash risk.
What should I do if my 2015 Jayco Travel Trailer Jay Flight is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V697. If it is, contact a franchised Jayco Travel Trailer dealer to schedule installation of the corrected cargo carrying capacity labels. Reference recall number 14V697 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Jayco Travel Trailer dealers will install the corrected labels free of charge. Owners can also contact Jayco Travel Trailer customer service at 1-800-283-8267 for recall scheduling help.
What is the safety risk?
The safety risk is accidental overloading. If the cargo carrying capacity label shows too much available load, an owner can load the trailer beyond its actual rating, causing premature tire wear or tire failure and increasing the risk of a crash.
What if I bought this Jayco Travel Trailer Jay Flight used?
The free recall repair still applies. Recall eligibility follows the trailer VIN, not the first owner. Check your VIN to confirm whether your specific 2015 Jayco Travel Trailer Jay Flight is included, then call a franchised Jayco Travel Trailer dealer with recall number 14V697.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V697000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 14V697 |
| NHTSA recall # (full) | 14V697000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →