Recall 14V696 affects 268 2015 Jayco Fifth Wheel Eagle trailers for incorrect cargo capacity labels. Repair is free at any franchised Jayco Fifth Wheel dealer.
Jayco Fifth Wheel is recalling 268 2015 Eagle trailers because the cargo carrying capacity label has incorrect weight calculations. Bad load information can lead an operator to overload the trailer, which can cause tire failure and increase the risk of a crash; the Jayco Fifth Wheel dealer repair is free.
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What's wrong?
The cargo carrying capacity label on a 2015 Jayco Fifth Wheel Eagle tells an owner how much weight the trailer is rated to carry after its built equipment is accounted for. That label works with tire and rim information so the trailer is loaded within its certified limits, including cargo, water, supplies, and dealer-installed items.
On affected Eagle fifth wheels, a change to the Customer Value Package option was left out of the label data. Because that package weight was missing, the cargo carrying capacity calculation on the label was wrong. The trailer itself was not built with a broken axle or tire in this recall; the defect is the information the owner uses to decide how much weight the trailer can safely carry.
An owner will not hear, smell, or feel this label error while towing. There is no warning sign before failure. The practical concern is loading: if the trailer is packed using the incorrect label, it can be loaded beyond the correct carrying capacity.
Who's affected?
Build dates run from August 20, 2014, through October 27, 2014.
| 2015 Jayco Fifth Wheel Eagle | vehicle label (placard or certification) |
|---|---|
| Units affected | 268 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Incorrect certification label information can lead an owner to overload the trailer. An overloaded trailer puts extra stress on its tires, which can lead to tire failure and increase the risk of a crash. Confirm loading limits from the corrected label before towing. Repair is free at any franchised Jayco Fifth Wheel dealer.
What should I do?
- Check your VIN to confirm your 2015 Jayco Fifth Wheel Eagle is included in this recall.
- Contact a franchised Jayco Fifth Wheel dealer to schedule the free corrected certification-label replacement.
- Bring the recall notice if Jayco Fifth Wheel mailed one. If not, reference recall number 14V696 when you call.
- Use conservative cargo loading until the corrected label is installed, since the wrong cargo-carrying information can lead to trailer overload and tire failure.
- Call Jayco Fifth Wheel customer service at 1-800-283-8267 with questions.
What happens at the repair
At the dealer, a Jayco Fifth Wheel technician replaces the certification label with a corrected label. The label is the recall repair; it fixes the cargo carrying capacity information so the trailer shows the correct weight calculation. Parts and labor are covered under the recall. Jayco has a general reimbursement plan on file for documented label-related repairs paid before the owner notice. If you already paid for that repair, contact Jayco customer service and ask what paperwork the reimbursement plan requires.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 3, 2014 | NHTSA published the recall |
|---|---|
| November 5, 2014 | Dealer notification began |
| November 5, 2014 | Dealer notification ended |
| November 7, 2014 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 7, 2014 | Interim owner notification (was planned for this date) |
| November 12, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V696?
Recall 14V696 covers 268 2015 Jayco Fifth Wheel Eagle trailers with incorrect cargo carrying capacity information on the certification label. The wrong weight information can lead an owner to overload the trailer, causing tire failure and increasing crash risk. Dealers replace the label for free.
What should I do if my 2015 Jayco Fifth Wheel Eagle is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V696. If it is, contact a franchised Jayco Fifth Wheel dealer to schedule the corrected certification label replacement. Reference Jayco recall number 9901226 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V696, the dealer replaces the incorrect certification label with a corrected certification label free of charge.
What is the safety risk in recall 14V696?
The safety risk is overloading the trailer because the cargo carrying capacity label is wrong. If the trailer is overloaded, the tires can fail, increasing crash risk. Until the corrected label is installed, use the current label cautiously and confirm the repair with a dealer.
What if I bought my Jayco Fifth Wheel Eagle used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2015 Jayco Fifth Wheel Eagle is included, then call a dealer or Jayco customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V696000 |
|---|---|
| Jayco Fifth Wheel customer service | 1-800-283-8267 |
| NHTSA recall # | 14V696 |
| NHTSA recall # (full) | 14V696000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →