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Campaign 14V692 Posted November 3, 2014 4,784 units

2007-2015 Ic Bus Ae-Be-Ce-Fe-Re Recall 14V692: Lift Plate

RN
Reviewed by the RecallNotify editorial team
Published June 1, 2026

Recall 14V692 affects 4,784 2007-2015 Ic Bus school buses for wheelchair-lift side-plate cracks. Repair is free at any franchised Ic Bus dealer.

Ic Bus is recalling 4,784 2007-2015 Re, Be, Ae, Ce, and Fe school buses equipped with certain Ricon wheelchair lifts because the platform side plate can crack. If the platform separates and rests against the lift door, it can fall when the door opens, increasing injury risk to the lift operator; Ic Bus dealers will complete the repair free of charge.

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What's wrong?

The wheelchair lift on 2007-2015 Ic Bus school buses carries a passenger between the ground and the bus doorway. Its platform side plates are the metal side pieces that support and guide the platform while it is deployed and while it is folded into the bus for travel.

On affected buses with certain Ricon lifts, those side plates can crack while the lift is stowed. The filing links the cracking to high load, low cycle fatigue, meaning repeated heavy stress over a limited number of lift cycles. A drifting hydraulic system, a bad stow lock, bent vertical arms, or low hydraulic fluid can add stress to the side plates.

Operators can look for visible cracks during routine lift checks. If separation starts on one side, the platform can sag to that side, fail to stow correctly, or jam. If both sides separate, the platform can lean inward against the occupant restraint belt and fail to deploy.

Who's affected?

Covers multiple Ic Bus school bus lines across 2007-2015, all tied to equipment adaptive/mobility.

2009 Ic Bus Re Equipment adaptive/mobility
2015 Ic Bus Be Equipment adaptive/mobility
2015 Ic Bus Ae Equipment adaptive/mobility
2014 Ic Bus Ae Equipment adaptive/mobility
2014 Ic Bus Be Equipment adaptive/mobility
Units affected4,784

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Cracked platform side plates can let the lift platform separate and rest against the lift door. When the door opens, the platform can fall out and injure the lift operator. Check for visible cracks, sagging, or lift jamming before use, and stop using the lift if those signs appear. Repair is free at any franchised Ic Bus dealer.

What should I do?

  1. Check your VIN to confirm your 2007-2015 Ic Bus Re, Be, Ae, Ce, Fe, Casb, Iccb, Recb, Resb, Fesb, or Besb bus is included in this recall.
  2. Contact a franchised Ic Bus dealer or Ricon service center to schedule the free platform-support-bumper installation that supports the wheelchair lift side plates.
  3. Avoid operating the wheelchair lift if the platform side plate shows cracking or separation, and have the platform inspected before the next lift use.
  4. Bring the recall notice if Ic Bus has mailed one. If not, reference recall number 14V692 when you call.
  5. Call Ic Bus customer service at 1-331-332-1590 with questions about the repair path or dealer scheduling.

What happens at the repair

For this available remedy, Ic Bus owners take the bus to a Ricon dealer or service center. The service center installs supplemental platform support bumpers on the affected Ricon wheelchair lift. If the lift platform has already started cracking, the platform is replaced instead. Parts and labor are free under recall 14V692. Navistar's reimbursement plan covers qualifying repairs paid before the recall notice. Follow the reimbursement instructions in the customer notification and keep repair documentation for the claim.

ReimbursementReimbursement available

Timeline

November 3, 2014 NHTSA published the recall
December 29, 2014 Dealer notification began
December 29, 2014 Dealer notification ended
December 29, 2014 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
December 29, 2014 Interim owner notification (was planned for this date)
January 29, 2015 Owner notification mailed

Frequently asked questions

What is recall 14V692?

Recall 14V692 covers 4,784 2007-2015 Ic Bus school buses with certain Ricon wheelchair lifts. The lift platform side plate can crack, which can let the platform separate and fall when the lift door opens. The fix is free.

What should I do if my 2007-2015 Ic Bus Re, Be, Ae, Ce, Fe, Casb, Iccb, Recb, Resb, Fesb, or Besb is on this recall?

Check your VIN to confirm your specific bus is included in recall 14V692. If it is, arrange service through a Ricon dealer or service center for supplemental platform support bumpers. Any platform that has already started cracking will be replaced free of charge.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost. For recall 14V692, Ricon service will install supplemental platform support bumpers, and any platform that has already started cracking will be replaced free of charge.

What is the safety risk?

The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.

What if I bought this Ic Bus used?

The free recall repair still applies. Recall coverage follows the bus, not the first owner. Check your VIN to confirm whether your specific bus is included, then give recall number 14V692 when arranging service with a Ricon dealer or service center.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V692000
Ic Bus customer service1-331-332-1590
NHTSA recall #14V692
NHTSA recall # (full)14V692000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →