Recall 14V691 covers 68 2007-2015 Ic Bus Ce, Re, Fecb, and Fe buses with cracking wheelchair-lift side plates. Repair is free at Ricon service centers.
Ic Bus is recalling 68 2007-2015 Ce, Re, Fecb, and Fe transit buses because the platform side plate on certain Ricon wheelchair lifts can crack. If the platform separates and rests against the lift door, it can fall out when the doors open, raising injury risk for the lift operator; the dealer repair will be free once available.
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What's wrong?
On 2007-2015 Ic Bus Ce, Re, Fecb, and Fe buses in this recall, the affected part is the wheelchair lift platform side plate. The platform is the section a wheelchair rolls onto, and the side plate helps support and guide that platform as the lift raises, lowers, and carries a passenger between the ground and the bus floor.
The recall covers buses equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built after January 1, 2006. On the affected lifts, the platform side plate can crack. Once that plate cracks, the lift is no longer supported the way it was designed to be supported during loading and movement.
There is no warning sign before failure. Owners and fleet operators should treat the wheelchair lift as the problem area and have the lift checked through the recall repair path.
Who's affected?
Spans Ce, Re, Fecb, and Fe buses across the 2007-2015 model years, with the same adaptive or mobility equipment component.
| 2011 Ic Bus Ce | Equipment adaptive/mobility |
|---|---|
| 2012 Ic Bus Ce | Equipment adaptive/mobility |
| 2013 Ic Bus Ce | Equipment adaptive/mobility |
| 2013 Ic Bus Re | Equipment adaptive/mobility |
| 2014 Ic Bus Ce | Equipment adaptive/mobility |
| 2015 Ic Bus Ce | Equipment adaptive/mobility |
| 2011 Ic Bus Fecb | Equipment adaptive/mobility |
| 2009 Ic Bus Ce | Equipment adaptive/mobility |
| 2008 Ic Bus Ce | Equipment adaptive/mobility |
| 2007 Ic Bus Ce | Equipment adaptive/mobility |
| 2008 Ic Bus Fe | Equipment adaptive/mobility |
| 2010 Ic Bus Ce | Equipment adaptive/mobility |
| 2010 Ic Bus Re | Equipment adaptive/mobility |
| 2009 Ic Bus Re | Equipment adaptive/mobility |
| Units affected | 68 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A cracked lift platform side plate can let the platform separate from the lift and rest against the lift door. When the door opens, the platform can fall out and injure the lift operator. Keep riders and staff clear of the lift area until a dealer inspects the lift. Repair will be free at any franchised Ic Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2015 Ic Bus Ce, Re, Fecb, or Fe bus is included in this recall.
- Contact a franchised Ic Bus dealer or authorized Ricon service center about the free wheelchair-lift platform support bumper repair.
- Ask whether the lift platform needs replacement if side-plate cracking has started.
- Bring the recall notice if you have it. If not, reference recall number 14V691 when you call.
- Keep operators clear of the lift door area until the wheelchair lift has been inspected and repaired.
What happens at the repair
At a Ricon dealer or service center, an Ic Bus technician installs supplemental platform support bumpers on the affected wheelchair lift platform. If the platform side plate has already started cracking, the platform is replaced. Navistar's remedy states that the work is free of charge. Interim notices were mailed on December 29, 2014, and the recall began on January 29, 2015. If you schedule service, use Navistar recall number 14517 so the service desk can match the repair to the campaign.
Timeline
| November 3, 2014 | NHTSA published the recall |
|---|---|
| January 29, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V691?
Recall 14V691 covers 68 2007-2015 Ic Bus Ce, Re, Fecb, and Fe transit buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, and Ic Bus directs owners to a Ricon dealer or service center for the free repair.
What should I do if my 2007-2015 Ic Bus Ce, Re, Fecb, or Fe is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V691. If it is, contact Ic Bus customer service at 1-331-332-1590 or a Ricon dealer or service center to arrange installation of supplemental platform support bumpers. Reference recall number 14V691 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V691, the Ricon service center installs supplemental platform support bumpers for free, and any lift platform that has already started cracking is replaced free of charge.
What is the safety risk?
The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate and rest against the bus lift door. When the doors open, the platform can fall out.
When did Ic Bus notify owners about this recall?
Ic Bus mailed interim notices on December 29, 2014, and the recall began on January 29, 2015. If you own one of these buses and did not receive a letter, check your VIN and reference recall number 14V691 when contacting service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V691000 |
|---|---|
| Ic Bus customer service | 1-331-332-1590 |
| NHTSA recall # | 14V691 |
| NHTSA recall # (full) | 14V691000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →