Recall 14V668 affects 1,848 2013-2014 INFINITI QX56 and QX80 vehicles for a driver air bag inflator defect. Repair is free at any franchised INFINITI dealer.
INFINITI is recalling 1,848 2013-2014 vehicles, including the QX80 and QX56, under recall 14V668 because the driver's frontal air bag inflator was built with an incorrect part. In a crash that deploys the air bag, that part can restrict propellant flow and rupture the inflator, sending metal fragments toward occupants; INFINITI dealers will replace the inflator free of charge.
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What's wrong?
The driver's frontal air bag inflator is the metal canister inside the steering wheel air bag. In a crash with a driver air bag deployment, the inflator creates gas that fills the air bag so it can cushion the driver. On the 2013 INFINITI QX56 and 2014 INFINITI QX80, that part is the focus of NHTSA campaign 14V668.
The problem is inside the inflator. Some air bags were built with an incorrect outer baffle, a part that helps control pressure and gas flow inside the inflator. During a deployment, that incorrect baffle can let internal pressure rise too high. If pressure climbs beyond the inflator's design limit, the inflator can rupture instead of only filling the air bag.
There is no warning sign before failure. The defect is hidden inside the driver's air bag inflator, so the vehicle can drive normally until an air bag deployment occurs.
Who's affected?
Covers the 2013 QX56 and 2014 QX80, both tied to the driver-side front air bag inflator module.
| 2014 INFINITI QX80 | front air bag |
|---|---|
| 2013 INFINITI QX56 | front air bag |
| Units affected | 1,848 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
In NHTSA campaign 14V668, a crash that deploys the driver's air bag can involve an incorrect inflator part that blocks propellant flow and ruptures the inflator. Metal fragments can strike occupants and seriously injure them. If your VIN is included, schedule the repair soon. Repair is free at any franchised INFINITI dealer.
What should I do?
- Check your VIN to confirm your 2013-2014 INFINITI QX80 or QX56 is included in this recall.
- Contact your nearest franchised INFINITI dealer to schedule the free driver air bag inflator replacement, which corrects the inflator part tied to rupture risk in a crash.
- Bring the recall notice if INFINITI mailed one. If not, reference recall number 14V668 when you call.
- Call INFINITI customer service at 1-800-647-7261 with questions about scheduling or dealer availability.
What happens at the repair
At the dealer, an INFINITI technician replaces the front driver air bag inflator covered by recall 14V668. The replacement parts and labor are free under the recall. If you already paid out of pocket for this inflator repair before the owner notice, the manufacturer's standard reimbursement plan covers eligible documented costs. Keep the repair paperwork and ask INFINITI customer service or the dealer how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 24, 2014 | NHTSA published the recall |
|---|---|
| December 1, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V668?
Recall 14V668 covers 1,848 2013 INFINITI QX56 and 2014 INFINITI QX80 SUVs with a driver's frontal air bag inflator built with an incorrect part. INFINITI dealers replace the front driver air bag inflator for free.
What should I do if my 2013 INFINITI QX56 or 2014 INFINITI QX80 is on this recall?
Check your VIN to confirm your specific SUV is included in recall 14V668. If it is, contact a franchised INFINITI dealer to schedule the front driver air bag inflator replacement. Reference recall number 14V668 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and INFINITI dealers replace the front driver air bag inflator free of charge. Parts and labor are covered for vehicles included in recall 14V668.
What is the safety risk in recall 14V668?
The risk is serious injury from an air bag inflator rupture during a crash that requires driver's air bag deployment. The incorrect part can block propellant flow, causing the inflator to rupture and send metal fragments toward occupants. The dealer repair replaces the affected inflator.
What if I bought my INFINITI QX56 or QX80 used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific SUV is included, then call a franchised INFINITI dealer and reference recall number 14V668.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V668000 |
|---|---|
| INFINITI customer service | 1-800-647-7261 |
| NHTSA recall # | 14V668 |
| NHTSA recall # (full) | 14V668000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →