Recall 14V665 covers 52 Neely Coble-modified 2012-2014 Isuzu Nqr W/Dual Steer trucks for a loose steering-column screw. Repair is free at a franchised Isuzu dealer.
Neely Coble is recalling 52 2012-2014 Isuzu Nqr W/Dual Steer vehicles under recall 14V665 because a screw holding the upper left steering column and steering wheel can loosen and separate from the lower column. Separation can cause loss of steering and increase crash risk; the dealer repair will be free once available through an Isuzu dealer.
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What's wrong?
The dual steering modification on 2012-2014 Neely Coble Isuzu Nqr W/Dual Steer vehicles adds a second steering position to the truck. The steering column is the shaft assembly that carries a driver's turning input from the steering wheel down toward the steering gear. In this setup, the upper left-side steering column and steering wheel are held to the lower column by a retaining screw.
On affected vehicles, that screw can loosen. If it backs out far enough, the upper left-side steering column and steering wheel can separate from the lower column while the vehicle is being driven from the right-side steering position. Neely Coble determined that adding a redundant set screw and applying threadlocker to both screws addresses the design weakness.
There is no warning sign before failure. The steering wheel and upper column can separate without a clear noise, light, or change in steering feel first.
Who's affected?
This covers the dual-steer configuration, with the steering column listed for each included model year.
| 2014 Neely Coble Isuzu Nqr W/Dual Steer | steering column |
|---|---|
| 2012 Neely Coble Isuzu Nqr W/Dual Steer | steering column |
| 2013 Neely Coble Isuzu Nqr W/Dual Steer | steering column |
| Units affected | 52 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A loose upper steering column screw can let the upper and lower steering columns separate. That loss of connection means loss of steering and an increased crash risk. Schedule the recall repair when it opens, and contact the dealer for guidance before driving if the steering wheel or column feels loose. Repair will be free at any franchised Isuzu dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2014 Neely Coble Isuzu Nqr W/Dual Steer is included in this recall.
- Watch for Neely Coble's owner notice, or call customer service to confirm whether the repair is open for your VIN.
- Contact a franchised Isuzu dealer to ask about the free steering-column connection repair that secures the loose upper column screw.
- Bring the recall notice if you have it, and reference recall number 14V665 when you call or visit the dealer.
- Call Neely Coble customer service at 1-256-350-1630 with questions and reference Neely Coble recall DS14-001.
What happens at the repair
The final dealer repair is not listed as available yet, so do not assume a completed repair can be scheduled until Neely Coble or the dealer confirms it is open for your VIN. Once available, an Isuzu technician will secure the steering column connection so the upper left steering column and steering wheel remain attached to the lower column. Parts and labor are covered under the recall.
Timeline
| October 22, 2014 | NHTSA published the recall |
|---|---|
| October 24, 2014 | Dealer notification began |
| October 24, 2014 | Interim owner notification (was planned for this date) |
| October 31, 2014 | Dealer notification ended |
| December 5, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V665?
Recall 14V665 covers 52 2012-2014 Neely Coble Isuzu Nqr W/Dual Steer vehicles with a dual-steering modification. The screw holding the upper left steering column and steering wheel can loosen, which can separate the upper and lower steering columns and cause loss of steering.
What should I do if my 2012-2014 Neely Coble Isuzu Nqr W/Dual Steer is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V665. If it is, contact a franchised Isuzu dealer or Neely Coble customer service at 1-256-350-1630 and reference recall DS14-001. The steering column connection repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Neely Coble's remedy says dealers will secure the steering column connection free of charge. Parts and labor are covered for vehicles included in recall 14V665.
What is the safety risk?
The safety risk is loss of steering. If the screw holding the upper steering column and steering wheel loosens, the upper and lower steering columns can separate, increasing crash risk. Confirm your VIN, then arrange the free steering column connection repair.
What if I bought this Isuzu Nqr W/Dual Steer used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2012-2014 Isuzu Nqr W/Dual Steer is included, then reference recall 14V665 or DS14-001 when you call for service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V665000 |
|---|---|
| Neely Coble customer service | 1-256-350-1630 |
| NHTSA recall # | 14V665 |
| NHTSA recall # (full) | 14V665000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →