RecallNotify
Sign up Check my VIN
Home/ Recalls/ Supreme/ 14V662
Campaign 14V662 Posted October 21, 2014 1,705 units

2006-2014 Supreme Transit Bus Recall 14V662: Lift Plate

RN
Reviewed by the RecallNotify editorial team
Published June 1, 2026

Recall 14V662 covers 1,705 2006-2014 Supreme transit buses with cracking wheelchair-lift side plates. Repair is free at a Ricon service center.

Supreme is recalling 1,705 2006-2014 Senator, Candidate, Sentinel, Senator Ii, Senator Hd, and Candidate Ii transit buses equipped with certain Ricon wheelchair lifts because the platform side plates can crack. If the lift platform separates and rests against the lift door, it can fall when the door opens, increasing injury risk to the lift operator; the dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The Ricon S-Series wheelchair lift on affected Supreme 2006-2014 transit buses raises and lowers a passenger platform at the doorway. The platform side plate and pivot plate support that platform as it moves, so the lift stays aligned while a wheelchair user enters or exits the bus.

On these lifts, the platform side plate can crack. Once a crack starts on the pivot plate area, normal lift movement can make it spread. If the crack grows far enough, the lift gate can become inoperable, which means the lift no longer completes its job of moving the platform safely and predictably.

The warning signs are visible. Look for cracks on the platform pivot plate, especially cracks that continue to expand. A lift platform leaning against the doors is another sign that the lift needs attention before it is used again.

Who's affected?

Spans Candidate, Candidate Ii, Senator, Senator Hd, Senator Ii, and Sentinel buses across the 2006-2014 model years, all tied to adaptive/mobility equipment.

2006 Supreme Senator Equipment adaptive/mobility
2014 Supreme Candidate Equipment adaptive/mobility
2008 Startrans Sentinel Equipment adaptive/mobility
2009 Startrans Sentinel Equipment adaptive/mobility
2011 Startrans Sentinel Equipment adaptive/mobility
Units affected1,705

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

If the platform side plates crack, the lift platform can separate and lean against the vehicle's lift door. When the doors open, the platform can fall out and injure the lift operator. Watch for cracks expanding on the platform pivot plate or a platform leaning against the doors. Repair will be free at any franchised Supreme dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Supreme Senator, Candidate, Sentinel, Senator Ii, Senator Hd, or Candidate Ii bus is included in this recall.
  2. Contact Supreme customer service at 1-800-642-4889 for repair direction if your VIN is included.
  3. Ask where to take the bus for the free wheelchair-lift platform bumper installation or cracked-platform replacement.
  4. Reference recall number 14V662 when you call Supreme or the repair location.
  5. Keep the lift out of service until it is inspected and repaired, since a cracked platform side plate can let the platform separate and fall when the doors open.

What happens at the repair

The source remedy says owners take the affected buses to a Ricon dealer or service center for the lift repair. There, the technician installs supplemental platform support bumpers on the wheelchair lift platform. If the platform has started cracking, the platform is replaced instead. Parts and labor are covered under the recall. Because this section does not show a current remedy status, treat scheduling as something to confirm with the service center. The dealer repair will be free once available.

Timeline

October 21, 2014 NHTSA published the recall
October 31, 2014 Owner notification mailed
November 5, 2014 Dealer notification began
November 14, 2014 Dealer notification ended

Frequently asked questions

What is recall 14V662?

Recall 14V662 covers 1,705 2006-2014 Supreme Senator, Candidate, Sentinel, Senator Ii, Senator Hd, and Candidate Ii transit buses equipped with specified Ricon wheelchair lifts. The lift platform side plate can crack, letting the platform separate and fall when the lift doors open. Supreme's remedy adds support bumpers or replaces cracked platforms for free.

What should I do if my 2006-2014 Supreme Senator, Candidate, Sentinel, Senator Ii, Senator Hd, or Candidate Ii is on this recall?

Check your VIN to confirm your specific bus is included in recall 14V662. If it is, contact Supreme customer service at 1-800-642-4889 or a Ricon dealer or service center to arrange the wheelchair-lift repair. Reference recall number 14V662 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V662, Supreme says a Ricon dealer or service center will install supplemental platform support bumpers, and any platform that has already started cracking will be replaced free of charge.

What is the safety risk?

The safety risk is injury to the lift operator. If the wheelchair-lift platform side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.

What if I bought this Supreme bus used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific bus is included, then call Supreme customer service or a Ricon dealer or service center and reference recall number 14V662.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V662000
Supreme customer service1-800-642-4889
NHTSA recall #14V662
NHTSA recall # (full)14V662000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →