RecallNotify
Sign up Check my VIN
Home/ Recalls/ Goshen/ 14V637
Campaign 14V637 Posted October 10, 2014 1,330 units

2006-2014 Goshen Bus Recall 14V637: Lift Plate Crack

RN
Reviewed by the RecallNotify editorial team
Published June 1, 2026

Recall 14V637 affects 1,330 2006-2014 Goshen Sentinel, Sentry, Pacer, Gcii, and G-Force buses for wheelchair lift side-plate cracks. Repair is free.

Goshen is recalling 1,330 2006-2014 Sentinel, Sentry, Pacer, Gcii, and G-Force buses under recall 14V637 because the Ricon wheelchair lift platform side plates can crack. If the platform separates and rests against the lift door, it can fall when the door opens, increasing injury risk to the lift operator; the Goshen dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The wheelchair lift on these 2006-2014 Goshen Sentinel, Sentry, Pacer, Gcii, and G-Force buses is adaptive mobility equipment that raises and lowers a wheelchair user between the ground and the bus floor. The platform side plate is part of the lift platform structure. It helps hold the platform in shape while the lift carries a passenger and chair.

This recall covers buses equipped with Ricon S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts. On the recalled lifts, the platform side plate can crack. A cracked side plate weakens the platform structure, so the lift no longer has the solid support it needs while moving or holding a wheelchair.

There is no warning sign before failure. Do not rely on a sound, warning light, or visible symptom to decide whether the lift is safe.

Who's affected?

Spans five Goshen bus models across the 2006-2014 model years, all tied to adaptive or mobility equipment.

2008 Goshen Sentinel Equipment adaptive/mobility
2006 Goshen Sentry Equipment adaptive/mobility
2014 Goshen Pacer Equipment adaptive/mobility
2013 Goshen Pacer Equipment adaptive/mobility
2011 Goshen Pacer Equipment adaptive/mobility
Units affected1,330

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

If the platform side plates crack, the lift platform can separate and rest against the lift door. Opening the doors can let the platform fall out, increasing injury risk for the lift operator. Keep people clear of the lift door area and schedule service soon. Repair will be free at any franchised Goshen dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Goshen Sentinel, Sentry, Pacer, Gcii, or G-Force bus is included in this recall.
  2. Use Goshen's owner notice dated December 8, 2014, or call Goshen customer service before arranging lift service.
  3. Reference recall number 14V637 when you call about the Ricon wheelchair lift platform side plates.
  4. Ask Goshen or Ricon about supplemental platform support bumpers, and ask whether a cracked platform needs free replacement.
  5. Avoid using the wheelchair lift if the platform side plates show cracking or separation until the repair is complete.

What happens at the repair

At the dealer, a Goshen technician installs supplemental platform support bumpers on the affected Ricon wheelchair lift platform. If the platform side plate has already started cracking, the platform is replaced instead. The dealer repair will be free once available, with parts supplied through Ricon and the lift work handled through Goshen's service process. The work addresses the lift platform hardware named in recall 14V637, not the entire bus unless the service inspection finds platform cracking.

Timeline

October 10, 2014 NHTSA published the recall
December 8, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V637?

Recall 14V637 covers 1,330 2006-2014 Goshen Sentinel, Sentry, Pacer, Gcii, and G-Force buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, allowing the platform to separate and create an injury risk when the lift door is opened.

What should I do if my 2006-2014 Goshen Sentinel, Sentry, Pacer, Gcii, or G-Force is on this recall?

Check your VIN to confirm your specific bus is included in recall 14V637. If it is, contact Goshen customer service at 1-574-206-7004 or a Goshen service location and reference recall 14V637. The remedy uses Ricon support bumpers, with cracked platforms replaced for free.

Is the recall repair free?

Yes. Goshen's recall remedy says Ricon will supply supplemental platform support bumpers, and any platform that has already started cracking will be replaced free of charge. Federal recall law requires the recall remedy at no cost to the owner.

What is the safety risk?

The risk is injury to the lift operator. If the platform side plates crack, the wheelchair lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.

What if I bought the Goshen bus used?

The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your bus is included, then give Goshen customer service or the service desk recall number 14V637 when you ask about the wheelchair lift repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V637000
Goshen customer service1-574-206-7004
NHTSA recall #14V637
NHTSA recall # (full)14V637000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →