Recall 14V624 affects 1,046 2015 Cadillac Escalade Esv and Escalade SUVs for inconsistent passenger air bag deployment. Repair is free at any franchised Cadillac dealer.
Cadillac is recalling 1,046 2015 Escalade and Escalade Esv SUVs because the passenger-side instrument panel top cover can reduce adhesion and interfere with passenger air bag deployment. In a crash that needs the air bag, inconsistent deployment increases injury risk; Cadillac dealers will complete the recall repair free of charge.
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What's wrong?
In recall 14V624, the passenger side instrument panel top cover on 2015 Cadillac Escalade Esv and Escalade vehicles sits above the passenger air bag. That cover is the visible vinyl surface on the dashboard. During a crash, the passenger air bag has to push through the instrument panel opening in a controlled, repeatable path so it protects the occupant as designed.
On affected vehicles, the top cover was made with the wrong spacer fabric under the vinyl surface. That fabric did not bond properly to the vinyl, which led GM to find wrinkles and bubbles at the plant. In deployment tests, the condition interfered with how consistently the passenger air bag exited the instrument panel. Replacement top covers use the correct spacer fabric.
There is no warning sign before failure. Wrinkles or bubbles on the passenger-side dashboard surface were the plant clue, not a reliable owner warning that confirms this air bag deployment problem is present.
Who's affected?
Covers both Escalade Esv and Escalade models from the same model year with the same air bag system component.
| 2015 Cadillac Escalade Esv | air bag system |
|---|---|
| 2015 Cadillac Escalade | air bag system |
| Units affected | 1,046 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
In this recall, the air bag system can deploy inconsistently during a crash that requires air bag deployment, increasing the risk of personal injury. If your VIN is included, schedule the dealer repair soon and use normal caution until the work is complete. Repair is free at any franchised Cadillac dealer.
What should I do?
- Check your VIN to confirm your 2015 Cadillac Escalade Esv or Escalade is included in this recall.
- Contact your nearest franchised Cadillac dealer to schedule the free instrument panel top cover replacement that fixes the passenger air bag deployment issue.
- Bring the recall notice if you have it. If not, reference recall number 14V624 when you call.
- Ask the dealer whether any front passenger seat precautions apply before your appointment.
What happens at the repair
At the dealer, a Cadillac technician replaces the instrument panel top cover on the passenger side. The recall repair is free, and parts and labor are covered. The work addresses the top cover material and adhesion issue tied to inconsistent passenger air bag deployment on the affected 2015 Escalade and Escalade ESV vehicles. GM lists this recall as 14686, so give that number when scheduling service.
Timeline
| October 6, 2014 | NHTSA published the recall |
|---|---|
| November 11, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V624?
Recall 14V624 covers 1,046 2015 Cadillac Escalade and Escalade Esv vehicles with an instrument panel top cover that can reduce passenger air bag deployment consistency. Cadillac dealers replace the instrument panel top cover for free.
What should I do if my 2015 Cadillac Escalade or Escalade Esv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V624. If it is, contact a franchised Cadillac dealer to schedule replacement of the instrument panel top cover. Reference recall number 14V624 or Cadillac recall number 14686 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cadillac dealers replace the instrument panel top cover free of charge. Cadillac customer service is available at 1-800-458-8006 for recall scheduling questions.
What is the safety risk in recall 14V624?
The risk is inconsistent passenger air bag deployment during a crash that requires air bag protection. Cadillac reported that reduced adhesion in the passenger-side instrument panel top cover can affect deployment consistency, increasing the risk of personal injury.
What if I bought my Cadillac Escalade used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your Escalade or Escalade Esv is included, then schedule the free repair with a franchised Cadillac dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V624000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 14V624 |
| NHTSA recall # (full) | 14V624000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →