Campaign 14V612 Posted October 1, 2014 2,029 units

2006-2014 Coach And Equipment Buses Recall 14V612: Lift

Recall 14V612 affects 2,029 2006-2014 Coach And Equipment transit buses for cracking wheelchair lift side plates. Repair is free through Ricon.

Coach And Equipment is recalling 2,029 2006-2014 Phoenix, Metro Lite, Pegasus, Condor Lt, and Alley Cat transit buses equipped with certain Ricon wheelchair lifts because the lift platform side plates can crack. If the platform separates and falls when the lift doors open, the operator faces increased injury risk; the dealer repair will be free once available.

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What's wrong?

The wheelchair lift on the 2006-2014 Coach And Equipment Condor Lt, Phoenix, Alley Cat, Pegasus, and Metro Lite buses raises and lowers a wheelchair passenger between the ground and the bus floor. The platform side plate is part of the lift platform structure, helping hold the platform square and supported while the lift is loaded.

This recall covers buses equipped with certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts. On affected lifts, the platform side plate can crack. Once that plate is cracked, the platform no longer has the same structural support during lift use, which makes the lift unsafe to keep using until the recall repair is completed.

There is no warning sign before failure. A lift operator or owner who sees a crack, looseness, or unusual platform movement should stop using the lift and arrange recall service.

Who's affected?

Spans five Coach And Equipment bus models across the 2006-2014 model years, all tied to adaptive and mobility equipment.

2011 Coach And Equipment Condor Lt Equipment adaptive/mobility
2012 Coach And Equipment Condor Lt Equipment adaptive/mobility
2011 Coach And Equipment Phoenix Equipment adaptive/mobility
2006 Coach And Equipment Phoenix Equipment adaptive/mobility
2008 Coach And Equipment Phoenix Equipment adaptive/mobility
Units affected2,029

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Cracked platform side plates can let the lift platform separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out and injure the lift operator. Keep people clear of the lift area and arrange the recall repair. Repair will be free at any franchised Coach And Equipment dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Coach And Equipment Condor Lt, Phoenix, Alley Cat, Pegasus, or Metro Lite is included in this recall.
  2. Check for the owner letter from Coach And Equipment before contacting Ricon for the lift-platform repair.
  3. Call Coach And Equipment customer service at 1-800-724-8464 with questions and reference recall number 14V612 when you call.
  4. Ask Ricon about the supplemental platform support bumpers that support the wheelchair-lift platform side plates.
  5. Keep passengers and lift operators clear of the lift door area if the platform side plates show cracks.

What happens at the repair

The filing says Coach And Equipment owners were directed to contact Ricon Corporation for supplemental platform support bumpers for the affected wheelchair lifts. At the dealer or authorized service point, a Coach And Equipment technician installs the added support bumpers on the lift platform. Any lift platform that has already started cracking is replaced free of charge. Because the remedy status is not listed in the source data, confirm the repair timing before arranging service. Parts and labor are covered under the recall once the work is available.

Timeline

October 1, 2014 NHTSA published the recall
October 27, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V612?

Recall 14V612 covers 2,029 2006-2014 Coach And Equipment Phoenix, Metro Lite, Pegasus, Condor Lt, and Alley Cat transit buses with certain Ricon wheelchair lifts. The lift platform side plate can crack, and cracked platforms are replaced free of charge.

What should I do if my 2006-2014 Coach And Equipment Condor Lt, Phoenix, Alley Cat, Pegasus, Metro Lite is on this recall?

Check your VIN to confirm your specific bus is included in recall 14V612. If it is, contact Coach And Equipment customer service at 1-800-724-8464 and ask for the Ricon wheelchair lift remedy. Reference recall number 14V612 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to complete the recall remedy at no cost. Coach And Equipment says Ricon will supply supplemental platform support bumpers, and any platform that has already started cracking will be replaced free of charge.

What is the safety risk?

The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate and rest against the vehicle's lift door. When the doors open, the platform can fall out.

What if I bought this bus used?

The free recall remedy still applies to a used bus. Check your VIN to confirm whether your specific Coach And Equipment bus is included, then call Coach And Equipment customer service and reference recall 14V612 so the service path follows the correct campaign.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V612000
Coach And Equipment customer service1-800-724-8464
NHTSA recall #14V612
NHTSA recall # (full)14V612000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →