Recall 14V611 covers 45 2006-2011 Diamond Coach Pt and Vip transit buses with wheelchair lift side plates that can crack. Ricon repair is free.
Diamond Coach is recalling 45 2006-2011 Pt and Vip transit buses equipped with certain Ricon wheelchair lifts because the platform side plate can crack. If the plate cracks, the lift platform can separate and fall when the doors open, increasing injury risk for the lift operator; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on 2006-2011 Diamond Coach Pt and Vip transit buses is the powered platform that raises and lowers a wheelchair or mobility device between the ground and the bus floor. The platform side plate is part of the lift structure, helping hold the platform square and supported while weight is on it.
On buses equipped with the listed Ricon wheelchair lifts, the platform side plate is at risk of cracking. A crack in that plate weakens a part that should stay rigid while the lift moves and carries a passenger. The recall identifies the cracked side plate as the defect; it does not name a separate root cause.
There is no warning sign before failure. Because the problem involves a structural plate on the lift, operators should treat any visible crack, bent platform edge, or unusual lift movement as a reason to stop using the lift until Diamond Coach service guidance is followed.
Who's affected?
The same adaptive mobility equipment component appears across Pt and Vip buses for the 2006-2011 model years.
| 2007 Diamond Coach Pt | Equipment adaptive/mobility |
|---|---|
| 2008 Diamond Coach Vip | Equipment adaptive/mobility |
| 2011 Diamond Coach Pt | Equipment adaptive/mobility |
| 2010 Diamond Coach Pt | Equipment adaptive/mobility |
| 2009 Diamond Coach Pt | Equipment adaptive/mobility |
| 2011 Diamond Coach Vip | Equipment adaptive/mobility |
| 2010 Diamond Coach Vip | Equipment adaptive/mobility |
| 2009 Diamond Coach Vip | Equipment adaptive/mobility |
| 2006 Diamond Coach Pt | Equipment adaptive/mobility |
| 2007 Diamond Coach Vip | Equipment adaptive/mobility |
| 2008 Diamond Coach Pt | Equipment adaptive/mobility |
| 2006 Diamond Coach Vip | Equipment adaptive/mobility |
| Units affected | 45 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In recall 14V611, cracked platform side plates can let the lift platform separate and rest against the lift door. When the doors are opened, the platform can fall out and injure the lift operator. Keep people clear of the lift area and schedule the recall repair soon. Repair will be free at any franchised Diamond Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2011 Diamond Coach Pt or Vip bus is included in this recall.
- Contact Diamond Coach customer service at 1-800-442-4645 for current repair instructions before sending the bus for service.
- Ask Diamond Coach where to take the bus for the free wheelchair-lift platform support bumper installation or platform replacement.
- Bring the recall notice if Diamond Coach mailed one. If not, reference recall number 14V611 when you call.
- Keep lift users and operators clear of the wheelchair lift until Diamond Coach confirms the platform side plates have been inspected and repaired.
What happens at the repair
At the Ricon dealer or service center, a Diamond Coach technician installs supplemental platform support bumpers on the affected Ricon wheelchair lift. If the lift platform has already started cracking, the platform is replaced instead. The source remedy says owner notices were expected in November 2014, but the current remedy status is not listed here, so treat scheduling as something to confirm with Diamond Coach or the service center. The dealer repair will be free once available, and the recall covers the platform work described in campaign 14V611.
Timeline
| September 30, 2014 | NHTSA published the recall |
|---|---|
| November 19, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V611?
Recall 14V611 covers 45 2006-2011 Diamond Coach Pt and Vip transit buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, letting the platform separate and creating an injury risk when the lift door opens. The support bumper repair is free.
What should I do if my 2006-2011 Diamond Coach Pt or Vip is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V611. If it is, contact Diamond Coach customer service at 1-800-442-4645 or a Ricon dealer or service center to arrange the supplemental platform support bumper installation.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. Diamond Coach will have a Ricon dealer or service center install supplemental platform support bumpers, and any platform that has already started cracking will be replaced free of charge.
What is the safety risk for recall 14V611?
The risk is injury to the lift operator. If the wheelchair lift platform side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the door opens, the platform can fall out.
What if I bought this Diamond Coach bus used?
The recall still follows the bus, not the first owner. Check your VIN to confirm whether your specific Pt or Vip is included, then reference recall 14V611 when you contact Diamond Coach or the Ricon service location handling the repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V611000 |
|---|---|
| Diamond Coach customer service | 1-800-442-4645 |
| NHTSA recall # | 14V611 |
| NHTSA recall # (full) | 14V611000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →