2006-2014 Eldorado Coaches Recall 14V610: Lift Plate

Recall 14V610 covers 178 2006-2014 Eldorado Advantage, Aero Elite, Aerolite, Aerotech, and Transtech buses for cracked wheelchair-lift side plates. Repair is free through Ricon service.

What's wrong?

The wheelchair lift on 2006-2014 Eldorado Advantage, Aero Elite, Aerolite, Aerotech, and Transtech coaches is the platform system that raises and lowers a wheelchair user at the vehicle door. The platform side plates are the metal side supports tied into the lift platform. They help keep the platform square and supported while the lift deploys, lifts, lowers, and stows.

On the affected Ricon S-series lifts, those side plates can crack. Ricon found the cracking tied to high-load, low-cycle fatigue while the lift is stowed. Vehicle vibration, a drifting hydraulic system, a stow lock that is out of adjustment or not working, bent vertical arms, or low hydraulic fluid can add stress until the side plates crack.

Owners and operators can see cracks during routine lift checks. If one side separates, the platform sags to one side. If both sides separate, the lift can lean against the door or restraint belt, make abnormal noise, jam while stowing, or fail to deploy.

Who's affected?

Covers 5 Eldorado bus models from 2006-2014, all tied to the adaptive mobility equipment component.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

In recall 14V610, cracked platform side plates can let the lift platform separate and rest against the lift door. When the doors open, the platform can fall out, increasing injury risk to the lift operator. Check for visible cracks, sagging, jams, or abnormal noise before using the lift. Repair will be free at any franchised Eldorado dealer once available.

What should I do?

1. Check your VIN to confirm your 2006-2014 Eldorado Advantage, Aero Elite, Aerolite, Aerotech, or Transtech is included in this recall.
2. Watch for Eldorado's owner notice if you have not received one; the owner letter date was October 20, 2014.
3. Contact Eldorado customer service at 1-800-955-9086 and reference recall number 14V610 when you call.
4. Ask Eldorado when to take the bus to a Ricon dealer or service center for the free wheelchair-lift platform support bumper installation.
5. Keep people clear of the wheelchair lift door area until the lift platform is inspected or repaired, because cracked side plates can let the platform fall when the doors open.

What happens at the repair

Once the repair is available, an Eldorado technician or Ricon service center installs supplemental platform support bumpers on the wheelchair lift platform. If the platform side plate has already started cracking, the platform is replaced instead. Parts and labor are covered under the recall once the repair opens. Eldorado has a general reimbursement plan on file, so owners who already paid for this lift-related repair should keep receipts and repair documentation for a reimbursement claim through Eldorado customer service.

Timeline

Frequently asked questions

More information

Source documents

• Download Recall Document (PDF) (PDF) · RONE
• Download Owner Notification Letter (PDF) · RCONL
• Download Recall Report (PDF) · RCLRPT
• Download Defect / Noncompliance Notice (PDF) (PDF) · RCDNN
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →