Recall 14V607 covers 18 2006-2007 Eldorado Mst and Transmark buses for cracking Ricon wheelchair lift side plates. Repair is free at Ricon service centers.
Eldorado is recalling 18 2006-2007 Mst and Transmark transit buses because certain Ricon wheelchair lift platform side plates can crack. If the platform separates and rests against the lift door, it can fall out when the door opens, raising the risk of injury to the lift operator; the dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheelchair lift on 2006-2007 Eldorado Mst and Transmark transit buses raises a passenger using a wheelchair between the ground and the bus floor. The platform is the flat deck the wheelchair sits on during that movement. Its side plate reinforces the edge of the platform and helps the lift stay aligned while it carries weight.
On affected buses, the platform side plate on certain Ricon wheelchair lifts can crack. The failure is the crack itself: a structural support on the platform separates instead of staying rigid under normal lift stress. The recall record does not identify a separate root cause, so the practical concern is the cracked plate and the support it removes from the lift platform.
There is no warning sign before failure. A driver or lift operator should treat any visible crack in the platform side plate as a reason to stop using that lift and arrange the free recall repair.
Who's affected?
Covers Mst and Transmark buses across the 2006 and 2007 model years, with the same adaptive/mobility equipment component involved for each.
| 2007 Eldorado Mst | Equipment adaptive/mobility |
|---|---|
| 2007 Eldorado Transmark | Equipment adaptive/mobility |
| 2006 Eldorado Transmark | Equipment adaptive/mobility |
| 2006 Eldorado Mst | Equipment adaptive/mobility |
| Units affected | 18 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. Opening the doors can let the platform fall out, which increases injury risk to the lift operator. Keep people clear of the door area and schedule service promptly. Repair will be free at any franchised Eldorado dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2007 Eldorado Mst or Transmark bus is included in this recall.
- Contact Eldorado customer service to confirm the repair path for your bus before scheduling service.
- Schedule the free Ricon wheelchair-lift repair that adds platform support bumpers and replaces any cracked lift platform.
- Bring the owner notice if you have it. If not, reference recall number 14V607 when you call.
- Avoid using the wheelchair lift until Eldorado or the service center confirms the platform side plates have been inspected and repaired.
What happens at the repair
Eldorado's remedy sends the bus to a Ricon dealer or service center. The repair described in the campaign is installation of supplemental platform support bumpers on the wheelchair lift. If the lift platform has already started cracking, the platform is replaced instead. The final dealer repair will be free once available, with parts and labor covered under the recall. The source does not state a separate reimbursement plan, so this section does not add a reimbursement instruction.
Timeline
| September 30, 2014 | NHTSA published the recall |
|---|---|
| October 9, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V607?
Recall 14V607 covers 18 2006-2007 Eldorado Mst and Transmark transit buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, letting the platform separate and fall when the lift doors open. Ricon service centers install supplemental support bumpers, and cracked platforms are replaced for free.
What should I do if my 2006-2007 Eldorado Mst or Transmark is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V607. If it is, contact Eldorado customer service at 1-909-591-9557 or a Ricon dealer or service center to schedule the wheelchair-lift inspection and repair. Reference recall number 14V607 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V607, Ricon service centers install supplemental platform support bumpers free of charge, and any wheelchair-lift platform that has already started cracking is replaced for free.
What is the safety risk on recall 14V607?
The safety risk is injury to the lift operator. If the wheelchair-lift platform side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.
What if I bought the Eldorado bus used?
The free recall repair still applies. Federal recall law follows the vehicle, not the original owner. Check your VIN to confirm whether your 2006-2007 Eldorado Mst or Transmark is included, then contact Eldorado or a Ricon service center with recall number 14V607.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V607000 |
|---|---|
| Eldorado customer service | 1-909-591-9557 |
| NHTSA recall # | 14V607 |
| NHTSA recall # (full) | 14V607000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →