Home/ Recalls/ Collins/ 14V600
Campaign 14V600 Posted September 26, 2014 2,332 units

2006-2014 Collins School Bus Recall 14V600: Lift Plate

Recall 14V600 covers 2,332 2006-2014 Collins school buses with wheelchair lift side plates that can crack. Repair is free at any franchised Collins dealer.

Collins is recalling 2,332 2006-2014 Super Bantam, Grand Bantam, and DE416WR school buses with certain Ricon wheelchair lifts because the lift platform side plates can crack. If the platform separates and falls when the lift door opens, the operator faces an injury risk, and the dealer repair will be free once Collins makes it available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The affected Collins school buses use a Ricon wheelchair lift to raise and lower a wheelchair user between the ground and the bus floor. The platform side plate is part of the lift platform structure. It helps keep the platform supported and aligned while the lift carries weight.

On affected 2006-2014 Collins Super Bantam, Grand Bantam, DE416WR, DE516WR, DH416WR, Mid Bus Grand Guide, and Mid Bus Super Guide buses, the platform side plate can crack. A cracked side plate weakens the platform structure and changes how the lift holds its load. That matters because the lift depends on a solid platform when a passenger is being raised, lowered, or moved onto the bus.

There is no warning sign before failure. A visible crack, loose platform, or unusual lift movement means the lift needs inspection before it is used again.

Who's affected?

Spans seven Collins bus models across nine model years, all tied to adaptive or mobility equipment.

2009 Collins Super Bantam Equipment adaptive/mobility
2013 Collins Grand Bantam Equipment adaptive/mobility
2014 Collins DE416WR Equipment adaptive/mobility
2011 Collins Grand Bantam Equipment adaptive/mobility
2012 Collins DE416WR Equipment adaptive/mobility
Units affected2,332

A matching model year and Collins bus model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Cracked platform side plates can let the lift platform separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out and injure the lift operator. Keep people clear of the lift area until it is inspected. Repair will be free at any franchised Collins dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Collins Super Bantam, Grand Bantam, DE416WR, DE516WR, DH416WR, Mid Bus Grand Guide, or Mid Bus Super Guide is included in this recall.
  2. Contact a franchised Collins dealer to ask about the free supplemental platform support bumper kit for the wheelchair lift.
  3. Keep passengers and lift operators away from the wheelchair lift if the platform side plate shows cracking or movement.
  4. Bring the recall notice if Collins has mailed one. If not, reference recall number 14V600 when you call.
  5. Call Collins customer service at 1-800-533-1850 with questions about the repair path.

What happens at the repair

Once the repair is available, a Collins technician installs a supplemental platform support bumper kit on the wheelchair lift. The kit supports the platform side plate area tied to cracking in this recall. If the lift platform has already started cracking, the dealer replaces the platform instead of only adding the bumper kit. The final dealer repair will be free once available, including covered parts and labor.

Timeline

September 26, 2014 NHTSA published the recall
December 8, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V600?

Recall 14V600 covers 2,332 2006-2014 Collins school buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, which can let the platform separate from the lift. Collins dealers will install a supplemental platform support bumper kit for free.

What should I do if my 2006-2014 Collins school bus is on this recall?

Check your VIN to confirm whether your specific bus is included in recall 14V600. If it is, contact a franchised Collins dealer to schedule the wheelchair-lift repair. Reference recall number 14V600 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the recall repair at no cost, and Collins' remedy says dealers will install the supplemental platform support bumper kit free of charge. If the lift platform has already started cracking, the affected platform will be replaced free of charge.

What is the safety risk?

The safety risk is injury to the lift operator. If the wheelchair-lift side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the doors are opened, the platform can fall out.

What if I bought the Collins bus used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific bus is included, then call a franchised Collins dealer and reference recall number 14V600.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V600000
Collins customer service1-800-533-1850
NHTSA recall #14V600
NHTSA recall # (full)14V600000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →