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Campaign 14V599 Posted September 26, 2014 828 units

2006-2014 Glaval Buses Recall 14V599: Lift Plate

Recall 14V599 affects 828 2006-2014 Glaval transit and shuttle buses for cracked wheelchair-lift side plates. Repair is free at any franchised Glaval dealer.

Glaval is recalling 828 2006-2014 Titan, Universal, Titan Ii, Primetime, and Sport transit and shuttle buses because the Ricon wheelchair lift platform side plate can crack. If the lift platform separates and rests against the lift door, it can fall out when the door opens, increasing injury risk for the lift operator; the dealer repair will be free once available.

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What's wrong?

The wheelchair lift on 2006-2014 Glaval Titan, Universal, Titan Ii, Primetime, and Sport buses is the powered platform that raises and lowers a wheelchair user between the ground and the bus floor. The platform side plate is part of the lift structure that helps hold the platform square and stable while it carries weight.

On buses equipped with the listed Ricon lift models, that platform side plate is subject to cracking. Once the side plate cracks, the lift no longer supports the platform as designed. The filing does not identify a separate material or assembly cause beyond the cracking side plate, so the practical concern is the condition of the lift hardware itself.

There is no warning sign before failure. Do not assume the lift is safe because it moved normally during the last use.

Who's affected?

Spans five Glaval bus models across the 2006-2014 model years, all under the same equipment adaptive/mobility component category.

2009 Glaval Titan Equipment adaptive/mobility
2006 Glaval Universal Equipment adaptive/mobility
2009 Glaval Universal Equipment adaptive/mobility
2011 Glaval Universal Equipment adaptive/mobility
2012 Glaval Universal Equipment adaptive/mobility
Units affected828

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Cracked platform side plates can let the lift platform separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out and injure the lift operator. Keep people clear of the lift door area until a service center inspects it. Repair will be free at any franchised Glaval dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Glaval Titan, Universal, Titan Ii, Primetime, or Sport is included in this recall.
  2. Review the Glaval owner notice for service instructions if you received one, then call before scheduling work.
  3. Contact a franchised Glaval dealer or authorized Ricon service center and reference recall number 14V599.
  4. Ask whether the wheelchair-lift platform support bumper installation is ready for your bus; the repair addresses cracked side plates that let the platform separate.
  5. Keep operators and passengers clear of the lift platform until the bus is inspected and repaired.

What happens at the repair

At the dealer or service center, a Glaval technician installs supplemental platform support bumpers on the Ricon wheelchair lift platform. If the platform side plate has started cracking, the platform is replaced instead. The dealer repair will be free once available, and the repair path is tied to the lift platform support hardware rather than a full bus replacement. Ask the service desk to confirm that the affected wheelchair lift is covered under recall 14V599 before repair work begins.

Timeline

September 26, 2014 NHTSA published the recall
December 1, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V599?

Recall 14V599 covers 828 2006-2014 Glaval Titan, Universal, Titan Ii, Primetime, and Sport buses equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, allowing the platform to separate and create an injury risk when the lift door opens.

What should I do if my 2006-2014 Glaval Titan, Universal, Titan Ii, Primetime, or Sport is on this recall?

Check your VIN to confirm your specific bus is included in recall 14V599. If it is, contact Glaval customer service at 1-800-445-2825 or a franchised Glaval dealer for the Ricon lift repair path. Reference recall number 14V599 when you call.

Is the recall repair free?

Yes. Federal recall law requires the recall repair at no cost, and Glaval's remedy says the Ricon dealer or service center will install supplemental platform support bumpers. If the platform has already started cracking, the platform will be replaced free of charge.

What is the safety risk in recall 14V599?

The safety risk is injury to the lift operator. If the wheelchair lift platform side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.

What if I bought the Glaval bus used?

The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your bus is included, then give recall number 14V599 to the Glaval dealer, Ricon dealer, or service center handling the repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V599000
Glaval customer service1-800-445-2825
NHTSA recall #14V599
NHTSA recall # (full)14V599000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →