Recall 14V596 covers 122 2015 Victory motorcycles for an incorrectly installed transmission shift drum detent roller spring. Repair is free at any franchised Victory dealer.
Recall 14V596 covers 122 2015 Victory motorcycles, including the Cross Country, Magnum, and Vision Tour Abs, because the transmission shift drum detent roller spring was incorrectly installed. The transmission can fail to shift as intended, cause the rider to lose control, and raise crash risk; the dealer repair will be free once available.
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What's wrong?
The manual transmission on these 2015 Victory motorcycles uses a shift drum to route each gear change. When you move the shift lever, the shift drum rotates inside the transmission and guides the gear selector parts into the next indexed position. A detent roller rides against the drum, and its spring keeps pressure on the roller so the drum stays where the rider selected it.
On the recalled motorcycles, the transmission shift drum detent roller spring was installed incorrectly during manufacturing. With the spring out of position, the roller does not hold the shift drum with the intended pressure. That leaves the gear selection mechanism less secure than designed, so the transmission does not have its normal positive hold at the selected gear position.
There is no warning sign before failure. Treat unusual shifting feel, trouble finding a gear, or a gear position that does not feel fully engaged as a reason to stop riding and contact a Victory dealer.
Who's affected?
Spans 9 Victory motorcycle models from the 2015 model year, all tied to the manual transmission.
| 2015 Victory Vision Tour Abs | manual transmission |
|---|---|
| 2015 Victory Magnum | manual transmission |
| 2015 Victory Cross Country Tour | manual transmission |
| 2015 Victory Cross Country | manual transmission |
| 2015 Victory Gunner | manual transmission |
| 2015 Victory Cross Country Eight Ball | manual transmission |
| 2015 Victory Vegas Eight Ball | manual transmission |
| 2015 Victory Hammer Eight Ball | manual transmission |
| 2015 Victory High Ball | manual transmission |
| Units affected | 122 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
If the roller spring is installed incorrectly, the transmission can shift incorrectly. The operator can lose control, which increases the risk of a crash. Schedule the inspection and repair soon, and use extra caution until it is complete. Repair will be free at any franchised Victory dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Victory Vision Tour Abs, Magnum, Cross Country Tour, Cross Country, Gunner, Cross Country Eight Ball, Vegas Eight Ball, Hammer Eight Ball, or High Ball motorcycle is included in this recall.
- Contact Victory customer service at 1-888-704-5290 to confirm the current repair path before riding.
- Ask a franchised Victory dealer about the free transmission inspection and repair for the incorrectly installed shift drum detent roller spring.
- Reference recall number 14V596 and Victory recall V-14-03 A/B when you call.
- Avoid riding until the dealer inspection is complete; the transmission can fail to shift as intended and cause loss of control.
What happens at the repair
At the dealer, a Victory technician inspects the transmission and repairs the shift drum detent roller spring installation if the recall applies to your motorcycle. Before planning the visit, confirm that parts and the repair procedure are open for your VIN. The final dealer repair will be free once available. Ask the service desk to confirm campaign 14V596 and Polaris recall number V-14-03 A/B before the visit.
Timeline
| September 26, 2014 | NHTSA published the recall |
|---|---|
| October 9, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V596?
Recall 14V596 covers 122 2015 Victory motorcycles with a transmission shift drum detent roller spring installed incorrectly. The transmission can fail to shift as intended, causing loss of control and increasing crash risk. Victory dealers inspect and repair the transmission for free.
What should I do if my 2015 Victory motorcycle is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 14V596. If it is, contact a franchised Victory dealer and ask for the transmission inspection and repair under recall V-14-03 A/B. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this safety defect at no cost. For recall 14V596, Victory dealers inspect and repair the transmission free of charge.
What is the safety risk?
The safety risk is loss of control while riding. If the roller spring is installed incorrectly, the transmission does not shift as intended, increasing crash risk. If your VIN is included, arrange the free dealer inspection and repair.
What if I bought this Victory motorcycle used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN, then give the dealer recall number 14V596 or Victory recall V-14-03 A/B when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V596000 |
|---|---|
| Victory customer service | 1-888-704-5290 |
| NHTSA recall # | 14V596 |
| NHTSA recall # (full) | 14V596000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →