Recall 14V595 affects 437 2006-2014 Ford E-350 and E-450 vehicles for wheelchair lift side-plate cracks. Repair is free at any franchised Ford dealer.
Ford is recalling 437 2006-2014 E-450 and E-350 vehicles equipped with certain Ricon wheelchair lifts because the lift platform side plate can crack. If the plate cracks, the platform can separate and fall when the lift doors open, which raises injury risk to the operator, and the dealer repair is free.
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What's wrong?
The wheelchair lift on affected 2006-2014 Ford E-450 and E-350 vehicles uses platform side plates to support the lift deck as it folds, stows, and deploys. Those plates help keep the platform aligned while a wheelchair user is being raised or lowered, then held in place when the lift is stowed.
On these lifts, the platform side plates can crack while the lift is in the stowed position. The exact root cause was not identified, but failed parts showed high-load, low-cycle fatigue. Vehicle vibration and other operating conditions put stress into the plates until cracks form and spread.
Owners or lift operators can see cracks during routine checks. If separation happens on one side, the platform sags to one side. If separation happens on both sides, the lift can lean inward and fail to deploy, or lean outward against the door and make a noticeable noise.
Who's affected?
Covers both E-350 and E-450 vans across the 2006-2014 model years, all tied to adaptive or mobility equipment.
| 2011 Ford E-450 | Equipment adaptive/mobility |
|---|---|
| 2007 Ford E-350 | Equipment adaptive/mobility |
| 2012 Ford E-450 | Equipment adaptive/mobility |
| 2007 Ford E-450 | Equipment adaptive/mobility |
| 2008 Ford E-450 | Equipment adaptive/mobility |
| 2009 Ford E-450 | Equipment adaptive/mobility |
| 2010 Ford E-450 | Equipment adaptive/mobility |
| 2014 Ford E-450 | Equipment adaptive/mobility |
| 2006 Ford E-450 | Equipment adaptive/mobility |
| 2013 Ford E-450 | Equipment adaptive/mobility |
| 2006 Ford E-350 | Equipment adaptive/mobility |
| 2008 Ford E-350 | Equipment adaptive/mobility |
| 2010 Ford E-350 | Equipment adaptive/mobility |
| 2009 Ford E-350 | Equipment adaptive/mobility |
| 2011 Ford E-350 | Equipment adaptive/mobility |
| 2012 Ford E-350 | Equipment adaptive/mobility |
| 2013 Ford E-350 | Equipment adaptive/mobility |
| 2014 Ford E-350 | Equipment adaptive/mobility |
| Units affected | 437 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If platform side plates crack, the lift platform can separate and rest against the lift door. When the doors open, the platform can fall out, increasing injury risk to the lift operator. Before using the lift, check for visible cracks, sagging, or noise against the door. If you see damage, keep the lift out of service and call the dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2006-2014 Ford E-450 or E-350 is included in this recall.
- Contact a Ford dealer or Ricon service center to schedule the free wheelchair-lift repair.
- Schedule the supplemental platform support bumper installation that reinforces the wheelchair-lift platform side plates; cracked platforms are replaced free of charge.
- Bring the recall notice if Ford has mailed one. If not, reference recall number 14V595 when you call.
- Avoid using the wheelchair lift until the repair is complete, since cracked side plates can let the platform separate and fall when the lift doors open.
What happens at the repair
At a Ricon dealer or service center, a Ford technician installs supplemental platform support bumpers on the wheelchair lift. If the lift platform has already started cracking, the platform is replaced instead of only adding the bumper kit. The field modification, parts, and related labor are free under the recall. This campaign began on October 1, 2014, and the source record says it was later superseded by campaign 15V-768, so ask the service center to confirm the current repair instructions before the work starts.
Timeline
| September 24, 2014 | NHTSA published the recall |
|---|---|
| October 1, 2014 | Owner notification mailed |
| October 1, 2014 | Dealer notification began |
| October 1, 2014 | Interim owner notification (was planned for this date) |
| December 31, 2014 | Dealer notification ended |
Frequently asked questions
What is recall 14V595?
Recall 14V595 covers 437 2006-2014 Ford E-450 and E-350 vehicles equipped with specified Ricon wheelchair lifts. The lift platform side plates can crack, allowing the platform to separate and fall when the lift door opens. Ricon will install support bumpers, and cracked platforms will be replaced for free.
What should I do if my 2006-2014 Ford E-450 or E-350 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V595. If it is, contact Ricon customer service at 1-800-322-2884 or a qualified service center to arrange the lift repair. Reference recall 14V595 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. For this recall, supplemental platform support bumpers are installed free of charge, and any platform that already started cracking is replaced free of charge.
What is the safety risk?
The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.
What if I bought my Ford E-450 or E-350 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner. Check your VIN to confirm whether your vehicle is included in recall 14V595, then reference the recall number when arranging service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V595000 |
|---|---|
| Ford customer service | 1-800-322-2884 |
| NHTSA recall # | 14V595 |
| NHTSA recall # (full) | 14V595000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →