Recall 14V584 covers 45 2007-2014 Ford E-250 and E-150 vehicles for cracking wheelchair-lift platform side plates. Repair is free at a Ricon service center.
Ford is recalling 45 2007-2014 E-150 and E-250 vans equipped with certain Ricon wheelchair lifts because the lift platform side plates can crack. If the platform separates and rests against the lift door, it can fall when the doors open, which increases the risk of injury to the lift operator; the dealer repair will be free at a Ford dealer once available.
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What's wrong?
The wheelchair lift on affected 2007-2014 Ford E-250 and E-150 vans is the mobility equipment that raises and lowers a passenger between the ground and the van floor. Its platform is the flat deck the wheelchair rests on. The platform side plate is part of the structure that helps hold that deck square and supported while the lift moves.
In this recall, certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 lifts have a platform side plate that can crack. Once that plate cracks, the platform loses part of the support it needs during loading, unloading, and travel between positions. The defect is in the lift equipment added to the van, not in the Ford engine or drivetrain.
There is no warning sign before failure. Inspecting the lift before use is still important, but the recall does not identify a driver-visible alert, sound, or dashboard message before the side plate cracks.
Who's affected?
Spans the E-150 and E-250 across the 2007-2014 model years, all tied to adaptive or mobility equipment.
| 2007 Ford E-250 | Equipment adaptive/mobility |
|---|---|
| 2007 Ford E-150 | Equipment adaptive/mobility |
| 2008 Ford E-150 | Equipment adaptive/mobility |
| 2008 Ford E-250 | Equipment adaptive/mobility |
| 2009 Ford E-150 | Equipment adaptive/mobility |
| 2009 Ford E-250 | Equipment adaptive/mobility |
| 2010 Ford E-150 | Equipment adaptive/mobility |
| 2010 Ford E-250 | Equipment adaptive/mobility |
| 2011 Ford E-150 | Equipment adaptive/mobility |
| 2011 Ford E-250 | Equipment adaptive/mobility |
| 2012 Ford E-150 | Equipment adaptive/mobility |
| 2012 Ford E-250 | Equipment adaptive/mobility |
| 2013 Ford E-250 | Equipment adaptive/mobility |
| 2014 Ford E-250 | Equipment adaptive/mobility |
| 2013 Ford E-150 | Equipment adaptive/mobility |
| 2014 Ford E-150 | Equipment adaptive/mobility |
| Units affected | 45 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Cracked platform side plates can let the lift platform separate and rest against the lift door. When the doors open, the platform can fall outward and injure the lift operator. Keep people clear of the lift area and schedule service before using the lift again. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2014 Ford E-250 or E-150 is included in this recall.
- Watch for the owner notice if it has not reached you, and keep the lift out of service until the repair path is confirmed.
- Contact a Ford dealer or authorized Ricon service center about the free platform support bumper installation for the wheelchair lift side plates.
- Bring the recall notice if you have it. If not, reference recall number 14V584 when you call.
- Avoid using the wheelchair lift if the platform side plate shows cracking or the platform feels loose.
What happens at the repair
For this recall, the service visit centers on the Ricon wheelchair lift platform. Once the final dealer repair is available, a Ford technician installs supplemental platform support bumpers. If the lift platform has already started cracking, the cracked platform is replaced instead. The recall repair is free, including the needed parts and labor. The owner should arrange service through the Ricon dealer or service center identified for the bus.
Timeline
| September 23, 2014 | NHTSA published the recall |
|---|---|
| October 3, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V584?
Recall 14V584 covers 45 2007-2014 Ford E-150 and E-250 vehicles equipped with certain Ricon wheelchair lifts. The lift platform side plate can crack, letting the platform separate and fall when the lift door opens. The repair adds support bumpers or replaces a cracked platform for free.
What should I do if my 2007-2014 Ford E-150 or E-250 is on this recall?
Check your VIN to confirm your specific van is included in recall 14V584. If it is, call the service contact at 1-800-527-7477 and ask where to bring the vehicle for the Ricon wheelchair lift repair. Reference recall number 14V584 and Ricon2014.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost to the owner. For this recall, supplemental platform support bumpers are installed free of charge, and any wheelchair lift platform that has already started cracking is replaced free of charge.
What is the safety risk with this Ford wheelchair lift recall?
The risk is injury to the lift operator. If the wheelchair lift platform side plates crack, the platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out.
What if I bought this Ford E-150 or E-250 used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner's purchase history. Check your VIN, then call 1-800-527-7477 or the service desk handling the Ricon wheelchair lift repair and reference recall number 14V584.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V584000 |
|---|---|
| Ford customer service | 1-800-527-7477 |
| NHTSA recall # | 14V584 |
| NHTSA recall # (full) | 14V584000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →