Recall 14V571 covers 290,241 2010-2015 Cadillac SRX and Saab 9-4X vehicles for loose rear toe links. Repair is free at Cadillac dealers.
Cadillac recall 14V571 covers 290,241 2010-2015 SRX and 9-4X vehicles with a rear suspension toe adjuster link jam nut that was not tightened to specification. A loose link can make the vehicle sway or wander at highway speeds, and failure can cause loss of vehicle control; the dealer repair will be free once available.
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What's wrong?
The rear suspension toe adjuster link helps set the angle of the rear wheels on 2010-2015 Cadillac SRX and 9-4X vehicles. That angle is called toe, and it keeps the rear tires pointed correctly as the vehicle tracks down the road. A jam nut locks the adjuster link in place after the alignment is set.
In this recall, the jam nut was not tightened to the required specification. If it loosens, the toe adjuster link can move instead of holding the rear wheel alignment steady. That looseness can damage the threads in the adjuster link, and the link can fail. If the link fails, the rear alignment changes abruptly, which can make the vehicle sway or wander at highway speeds.
There is no warning sign before failure. The recall filing does describe sway or wandering at highway speeds once the link is loose, so treat that as a sign to stop driving and arrange dealer service.
Who's affected?
Spans the SRX and 9-4X across the 2010-2015 model years, all tied to the rear suspension.
| 2013 Cadillac SRX | rear suspension |
|---|---|
| 2015 Cadillac SRX | rear suspension |
| 2011 Saab 9-4X | rear suspension |
| 2014 Cadillac SRX | rear suspension |
| 2012 Saab 9-4X | rear suspension |
| 2012 Cadillac SRX | rear suspension |
| 2011 Cadillac SRX | rear suspension |
| 2010 Cadillac SRX | rear suspension |
| Units affected | 290,241 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A failed toe adjuster link can cause loss of vehicle control and increase crash risk. Until the inspection is complete, drive cautiously and avoid delaying the dealer visit. Repair will be free at any franchised Cadillac dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2015 Cadillac SRX or 9-4X is included in this recall.
- Watch for the owner notice, or use your VIN result to ask a franchised Cadillac dealer when the free rear suspension inspection and repair is ready.
- Schedule the rear toe-link adjuster lock-nut inspection, which addresses the loose rear suspension link that causes swaying or wandering at highway speeds.
- Bring the recall notice if you have it. If not, reference recall number 14V571 when you call.
- Drive cautiously until the inspection and repair are complete. Leave extra following distance and get the vehicle checked promptly if it sways or wanders at highway speeds.
What happens at the repair
At the dealer, a Cadillac technician inspects the torque on the left and right rear toe link adjuster lock nuts. If the inspection finds damage or a loose link, the technician replaces the affected parts. The dealer repair will be free once available, with parts and labor covered under the recall. The work is aimed at the rear suspension toe adjuster link, where a loose jam nut can let the vehicle sway or wander at highway speeds.
Timeline
| September 19, 2014 | NHTSA published the recall |
|---|---|
| November 11, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V571?
Recall 14V571 covers 290,241 2010-2015 Cadillac SRX and 2011-2012 Saab 9-4X vehicles with rear suspension toe adjuster link lock nuts that were not tightened to specification. A loose toe link can change rear alignment, make the vehicle sway or wander, and increase crash risk.
What should I do if my 2010-2015 Cadillac SRX or Saab 9-4X is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V571. If it is, contact a franchised Cadillac dealer and reference recall number 14457. The dealer will inspect the rear toe link adjuster lock nuts and replace damaged parts for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says dealers will inspect the rear toe link lock nuts and replace damaged or loose parts free of charge.
What is the safety risk?
The safety risk is loss of vehicle control. A loose rear toe adjuster link can let the vehicle sway or wander at highway speeds. If the link threads are damaged and the link fails, the vehicle alignment changes abruptly, increasing crash risk.
What warning signs should I watch for?
Watch for the vehicle swaying or wandering at highway speeds. That behavior fits the rear suspension toe link problem described in recall 14V571. If you notice it, slow down, avoid highway driving, and call a franchised Cadillac dealer for recall inspection guidance.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V571000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 14V571 |
| NHTSA recall # (full) | 14V571000 |
Source documents
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Download Misc. Document (PDF)
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Download Recall Document (PDF) (PDF)
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Download Recall Document (PDF) (PDF)
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Download Recall Investigation Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Quarterly Report (PDF)
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Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →