Recall 14V561 affects 36 2015 Jayco Travel Trailer Jay Flight trailers for unsupported roof ladders. Free repair at a Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 36 2015 Jay Flight trailers because the roof ladder was installed on the door side, where the wall lacks the reinforcing backer needed to hold it. When someone uses the ladder, the screws can pull out and the ladder can give; the dealer repair will be free once available.
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What's wrong?
The roof ladder on the 2015 Jayco Travel Trailer Jay Flight is the fixed ladder mounted to the trailer body for roof access. It is supposed to attach at a reinforced section of the wall, where a backing structure gives the fasteners solid material to hold against.
On the affected trailers, the ladder was installed on the door side of the trailer. That location does not have the reinforcing backer needed to secure the ladder to the trailer body. Without that backing, the ladder fasteners are holding in the wrong structure, so the ladder is not supported the way it was designed to be supported.
There is no warning sign before failure. The ladder can look properly mounted until weight or movement loads the attachment points, so owners should treat the ladder location itself as the defect.
Who's affected?
The listed components trace to trailers built from May 19 to May 21, 2014.
| 2015 Jayco Travel Trailer Jay Flight | Recreational vehicle/trailer |
|---|---|
| 2015 Jayco Travel Trailer Jay Flight | body or structural component |
| Units affected | 36 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Without the backer behind the ladder, the ladder screws can pull out of the trailer wall while someone is climbing. The ladder can give and injure the person using it. Avoid using the exterior ladder until a dealer inspects the placement and confirms whether a backer is needed. Repair will be free at any franchised Jayco Travel Trailer dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Jayco Travel Trailer Jay Flight is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to ask whether the free ladder inspection and backer installation is open for your trailer.
- Avoid using the roof ladder until the dealer confirms it has the reinforcing backer in the correct location.
- Bring the recall notice if Jayco has mailed one. If not, reference recall number 14V561 when you call.
- Call Jayco Travel Trailer customer service at 1-800-283-8267 with questions, and reference Jayco recall 9901220.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician will inspect where the roof ladder is mounted. If the ladder is on the door side, the technician will install a reinforcing backer so the ladder is supported where it attaches to the trailer. This work addresses the missing reinforcement behind the incorrect ladder location. The dealer repair will be free once available, with parts and labor covered under recall 14V561.
Timeline
| September 12, 2014 | NHTSA published the recall |
|---|---|
| September 29, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V561?
Recall 14V561 covers 36 2015 Jayco Travel Trailer Jay Flight trailers built with the roof ladder installed on the door side, where the wall lacks the reinforcing backer needed to hold it. Dealers inspect the ladder location and install a backer for free when needed.
What should I do if my 2015 Jayco Travel Trailer Jay Flight is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V561. If it is, contact an authorized Jayco Travel Trailer dealer and ask for the ladder placement inspection. Reference recall number 14V561000 or Jayco number 9901220 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V561, an authorized Jayco Travel Trailer dealer will inspect the roof ladder placement and install the needed reinforcing backer free of charge.
What is the safety risk with the roof ladder?
The safety risk is ladder movement or separation while a person is using it. Without the reinforcing backer behind the wall, the ladder screws can pull out of the trailer wall, and the ladder can give, increasing injury risk to the ladder user.
When did the Jayco Travel Trailer recall repair start?
The recall repair began on September 30, 2014. Because that date has passed, owners of included 2015 Jayco Travel Trailer Jay Flight trailers can contact an authorized dealer for the ladder inspection and free backer installation.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V561000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 14V561 |
| NHTSA recall # (full) | 14V561000 |
Source documents
-
Download Owner Notification Letter (PDF)
-
Download Quarterly Report (PDF)
-
Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →