Recall 14V544 affects 7,598 2011-2013 Chevrolet Caprice vehicles because shift lever pins can defeat Park protections. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 7,598 2011-2013 Caprice Police Patrol Vehicles because two pins inside the transmission selector lever can move out of place. The defect can let the vehicle shift out of "Park" without the brake pedal or let the key come out before "Park," raising the risk of unintended motion, rollaway, crash, and injury; the dealer repair will be free once available.
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What's wrong?
The transmission selector lever in the 2011-2013 Chevrolet Caprice is the shifter assembly that lets the driver choose Park, Reverse, Neutral, or Drive. In these Police Patrol Vehicles, the lever is also tied to safety features that keep the vehicle in Park unless the brake pedal is pressed and keep the ignition key from being removed unless the transmission is in Park.
The affected selector lever contains two internal pins that are supposed to stay seated. If those pins move out of position, the interlock no longer works as designed. The driver can shift out of Park without pressing the brake pedal, or remove the key when the transmission is not actually in Park. That defeats the protection meant to prevent an unintended rollaway after the vehicle is parked.
There is no warning sign before failure. Treat any ability to move the shifter out of Park without pressing the brake, or to remove the key while the vehicle is not in Park, as a sign that the selector is already not working correctly.
Who's affected?
Covers three Caprice model years with the same automatic-transmission shift-lever and PRNDL indication issues.
| 2013 Chevrolet Caprice | automatic transmission |
|---|---|
| 2013 Chevrolet Caprice | automatic transmission |
| 2011 Chevrolet Caprice | automatic transmission |
| 2011 Chevrolet Caprice | automatic transmission |
| 2012 Chevrolet Caprice | automatic transmission |
| 2012 Chevrolet Caprice | automatic transmission |
| Units affected | 7,598 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A shifter that leaves "Park" without the brake pedal pressed can let the Caprice move unintentionally, which raises crash risk. If the key comes out when the transmission is not in "Park," the vehicle can roll away and injure people getting out or standing nearby. Set the parking brake and schedule service. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2013 Chevrolet Caprice is included in this recall.
- Contact a franchised Chevrolet dealer and ask whether recall number 14V544 is open for your VIN.
- Schedule the free shift-lever roll-pin, base-pivot-pin, and retention-clip repair that keeps the transmission selector from moving out of Park without the brake pedal.
- Bring the Chevrolet owner letter if you have it. If not, give the dealer recall number 14V544 when you call.
- Set the parking brake every time you park until the repair is complete.
What happens at the repair
At the dealer, a Chevrolet technician replaces the shift lever roll pin, replaces the base pivot pin, and adds a Brake Transmission Shift Interlock retention enhancement clip. Those parts address the selector lever pins that can move out of place and allow shifting out of Park without the brake pedal, or key removal before the transmission is in Park. The filing does not list the repair as open for scheduling, so confirm parts and timing with the dealer. The dealer repair will be free once available.
Timeline
| September 9, 2014 | NHTSA published the recall |
|---|---|
| October 22, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V544?
Recall 14V544 covers 7,598 2011-2013 Chevrolet Caprice Police Patrol Vehicles with a transmission selector lever defect. Displaced pins can allow the vehicle to shift out of Park without the brake pedal, or allow key removal when the transmission is not in Park.
What should I do if my 2011-2013 Chevrolet Caprice is on this recall?
Check your VIN to confirm your specific Caprice is included in recall 14V544. If it is, contact a franchised Chevrolet dealer and ask for the shift lever roll pin, base pivot pin, and Brake Transmission Shift Interlock retention clip repair. Reference GM recall number 14549 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Chevrolet dealers replace the shift lever roll pin, replace the base pivot pin, and attach the Brake Transmission Shift Interlock retention enhancement clip free of charge.
What is the safety risk in recall 14V544?
The safety risk is unintended vehicle movement or rollaway. If the Caprice shifts out of Park without the brake pedal, the vehicle can move and increase crash risk. If the key is removed before the transmission is in Park, the vehicle can roll away and injure occupants or bystanders.
What if I bought my Chevrolet Caprice used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Caprice is included, then call a franchised Chevrolet dealer and reference recall 14V544 or GM recall number 14549.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V544000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 14V544 |
| NHTSA recall # (full) | 14V544000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →