Recall 14V538 affects 84 2014 Jet Company Side Dump Trailer vehicles because pivot bolts can fail. Repair is free at any franchised Jet Company dealer.
Jet Company is recalling 84 2014 Side Dump Trailer vehicles because pivot bolts in SAF-Holland CBX Trailer Suspension Air Ride Axle Systems can fail. Failed pivot bolts can let the suspension and attached axle separate from the trailer, increasing the risk of a crash; the dealer repair will be free once available.
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What's wrong?
The 2014 Jet Company Side Dump Trailer uses a SAF-Holland CBX air-ride axle suspension. That suspension carries the trailer through air springs and suspension arms, while pivot bolts hold the moving suspension points tight and aligned under load. Those bolts are small compared with the trailer frame, but they help keep the axle located where it belongs.
In recall 14V538, the problem is the pivot bolts in the affected suspension assemblies. The bolts are at risk of failure, which means the suspension pivot loses the secure connection it needs to control axle position. The record does not name a separate root cause, so the owner-facing issue is the bolt failure itself, not a maintenance step or driver action.
There is no warning sign before failure. An owner should not count on noise, handling feel, or a visible change to appear before the suspension bolt fails.
Who's affected?
| 2014 Jet Company Side Dump Trailer | suspension component |
|---|---|
| Units affected | 84 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Failure of the pivot bolts can let the suspension and attached axle separate from the trailer, increasing crash risk. If your VIN is included, schedule service promptly and use extra caution until the trailer is inspected. Repair will be free at any franchised Jet Company dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Jet Company Side Dump Trailer is included in this recall.
- Contact Jet Company customer service at 1-515-332-3117 to confirm the current repair path for your trailer.
- Ask a franchised Jet Company dealer about the free pivot-bolt replacement that fixes the suspension bolts that can fail.
- Reference recall number 14V538 when you call the dealer or Jet Company customer service.
- Avoid hauling with the trailer until the pivot-bolt repair is complete.
What happens at the repair
The known dealer repair is replacement of the pivot bolts in the trailer suspension. Once the remedy is available, a Jet Company technician will remove the affected pivot bolts and install replacement bolts at no charge. The filing also says Jet Company notified owners and that the recall began on October 13, 2014. Parts and labor are covered under the recall.
Timeline
| September 4, 2014 | NHTSA published the recall |
|---|---|
| October 13, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V538?
Recall 14V538 covers 84 2014 Jet Company Side Dump Trailers equipped with certain SAF-Holland CBX trailer suspension air ride axle systems. The suspension pivot bolts can fail, letting the suspension and attached axle separate from the trailer. Dealers will replace the pivot bolts for free.
What should I do if my 2014 Jet Company Side Dump Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V538. If it is, contact a Jet Company dealer or Jet Company customer service at 1-515-332-3117 to schedule the pivot-bolt replacement. Reference recall number 14V538 when you call.
Is the recall repair free?
Yes. Jet Company's recall remedy says dealers will replace the suspension pivot bolts free of charge. Parts and labor are covered for included trailers, regardless of where the trailer is serviced within the Jet Company dealer process.
What is the safety risk?
The safety risk is axle separation while the trailer is in use. If the pivot bolts fail, the suspension and attached axle can separate from the trailer, raising crash risk. Confirm the VIN, then ask the dealer whether the trailer needs inspection before it is moved.
When did the recall repair start?
The recall repair began on October 13, 2014. Jet Company dealers replace the pivot bolts free of charge for included 2014 Side Dump Trailers. If you never received a notice, check your VIN and reference recall number 14V538 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V538000 |
|---|---|
| Jet Company customer service | 1-515-332-3117 |
| NHTSA recall # | 14V538 |
| NHTSA recall # (full) | 14V538000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →