Recall 14V511 covers 90 2007-2015 Blue Bird All American, Vision, and Micro Bird buses for cracking wheelchair-lift side plates. Free repair through Ricon.
Blue Bird is recalling 90 2007-2015 All American, Vision, and Micro Bird non-school buses because the platform side plates on certain Ricon wheelchair lifts can crack. A cracked plate can let the platform separate and fall when the lift doors open, raising injury risk for the operator; the Blue Bird dealer repair will be free once available.
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What's wrong?
The wheelchair lift platform is the flat section that carries a passenger and mobility device between the ground and the bus floor. On 2007-2015 Blue Bird All American, Vision, and Micro Bird non-school buses in this recall, the issue is tied to certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts. The platform side plate is part of the lift structure that helps support the platform as it moves.
On these lifts, the platform side plate can crack. Once that plate cracks, the platform is no longer supported as designed while the lift is raising, lowering, or holding weight. The recall does not identify a maintenance mistake or operator action as the cause; it identifies the cracked side plate itself as the defect.
There is no warning sign before failure. The recall information does not list a light, noise, or operating symptom that tells an operator the side plate has cracked before the lift is used.
Who's affected?
Spans All American, Vision, and Micro Bird buses across the 2007-2015 model years, all tied to the same adaptive or mobility equipment component.
| 2015 Blue Bird All American | Equipment adaptive/mobility |
|---|---|
| 2013 Blue Bird All American | Equipment adaptive/mobility |
| 2008 Blue Bird Vision | Equipment adaptive/mobility |
| 2010 Blue Bird Vision | Equipment adaptive/mobility |
| 2011 Blue Bird Vision | Equipment adaptive/mobility |
| 2007 Blue Bird Vision | Equipment adaptive/mobility |
| 2009 Blue Bird Vision | Equipment adaptive/mobility |
| 2014 Blue Bird All American | Equipment adaptive/mobility |
| 2012 Blue Bird Vision | Equipment adaptive/mobility |
| 2014 Blue Bird Vision | Equipment adaptive/mobility |
| 2013 Blue Bird Vision | Equipment adaptive/mobility |
| 2012 Blue Bird All American | Equipment adaptive/mobility |
| 2011 Blue Bird All American | Equipment adaptive/mobility |
| 2010 Blue Bird All American | Equipment adaptive/mobility |
| 2009 Blue Bird All American | Equipment adaptive/mobility |
| 2008 Blue Bird All American | Equipment adaptive/mobility |
| 2007 Blue Bird All American | Equipment adaptive/mobility |
| 2008 Blue Bird Micro Bird | Equipment adaptive/mobility |
| 2007 Blue Bird Micro Bird | Equipment adaptive/mobility |
| 2009 Blue Bird Micro Bird | Equipment adaptive/mobility |
| 2010 Blue Bird Micro Bird | Equipment adaptive/mobility |
| Units affected | 90 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out, increasing injury risk for the lift operator. Keep people clear of the lift area until inspected and repaired. Repair will be free at any franchised Blue Bird dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2015 Blue Bird All American, Vision, or Micro Bird non-school bus is included in this recall.
- Contact Blue Bird customer service at 1-478-822-2242 to confirm the current repair path for recall number 14V511.
- Ask whether the bus needs a Ricon dealer or service center for the free supplemental platform-support bumper installation that helps prevent wheelchair-lift side plates from cracking.
- Keep lift operators clear of the wheelchair-lift door area until the repair is complete, since a cracked platform side plate can let the platform fall outward when the doors open.
- Bring the recall notice if Blue Bird mailed one, or give the service center Blue Bird recall number R14XN when you call.
What happens at the repair
Blue Bird's filed remedy directs owners to bring the bus to a Ricon dealer or service center. There, the wheelchair lift gets supplemental platform support bumpers. If the lift platform has already started cracking, the platform is replaced instead. The dealer repair will be free once Blue Bird opens it, and parts and labor are covered under the recall. The source record does not give a repair time, so ask the service center how long the bus needs to stay in service.
Timeline
| August 19, 2014 | NHTSA published the recall |
|---|---|
| October 1, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V511?
Recall 14V511 covers 90 2007-2015 Blue Bird All American, Vision, and Micro Bird non-school buses with certain Ricon wheelchair lifts. The lift platform side plate can crack, and Blue Bird will have supplemental platform support bumpers installed for free.
What should I do if my 2007-2015 Blue Bird All American, Vision, or Micro Bird is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V511. If it is, contact Blue Bird customer service or a Ricon dealer or service center to schedule the wheelchair-lift repair. Reference recall number 14V511 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. For recall 14V511, Blue Bird will have supplemental platform support bumpers installed free of charge, and any lift platform that has already started cracking will be replaced for free.
What is the safety risk?
The safety risk is injury to the lift operator. If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out. The free repair adds support bumpers or replaces a cracked platform.
What if I bought this Blue Bird bus used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific All American, Vision, or Micro Bird is included, then contact Blue Bird customer service or a Ricon service location with recall number 14V511.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V511000 |
|---|---|
| Blue Bird customer service | 1-478-822-2242 |
| NHTSA recall # | 14V511 |
| NHTSA recall # (full) | 14V511000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Owner Notification Letter (PDF)
-
Download Quarterly Report (PDF)
-
Download Defect / Noncompliance Notice (PDF) (PDF)
-
Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →