Recall 14V500 affects 3,345 2011-2014 Chevrolet Express and Savana vans for a CNG regulator leak. Repair will be free once available.
Chevrolet is recalling 3,345 of its 2011-2014 Express and Savana CNG vans because the high pressure regulator can leak natural gas. A leak near an ignition source increases the risk of fire or explosion, and the dealer repair will be free once Chevrolet makes the remedy available.
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What's wrong?
The compressed natural gas system on 2011-2014 Express and Savana vans stores fuel under high pressure, then meters it before the engine uses it. The high pressure regulator is the control point in that path. Its job is to manage the pressure coming from the CNG tanks so fuel reaches the engine at the right level.
On the recalled vans, natural gas can leak from that high pressure regulator. The recall identifies the regulator as the leak point, not the tank or the engine itself. A leak there means fuel escapes before it is handled the way the system was designed to control it.
There is no warning sign before failure. The recall does not list a dashboard light, noise, smell, or drivability symptom that owners can rely on before the regulator leaks.
Who's affected?
Spans the Express and Savana van lines across the 2011-2014 model years, all tied to the fuel system.
| 2014 Chevrolet Express | fuel system |
|---|---|
| 2013 GMC Savana | fuel system |
| 2013 Chevrolet Express | fuel system |
| 2011 GMC Savana | fuel system |
| 2014 GMC Savana | fuel system |
| 2012 Chevrolet Express | fuel system |
| 2012 GMC Savana | fuel system |
| 2011 Chevrolet Express | fuel system |
| Units affected | 3,345 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A natural gas leak near an ignition source increases the risk of fire or explosion. If your VIN is included, avoid open flames or sparks around the vehicle and contact a Chevrolet dealer for current repair timing. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2014 Chevrolet Express or GMC Savana CNG van is included in this recall.
- Contact a franchised Chevrolet dealer and ask whether the free high-pressure-regulator replacement is open for your VIN.
- Reference recall number 14V500 when you call the dealer.
- Avoid parking near ignition sources if you smell natural gas, and keep people away from the van until it is inspected.
What happens at the repair
Once the dealer repair is available, a Chevrolet technician replaces the CNG high pressure regulator in the compressed natural gas fuel system. That regulator controls fuel pressure before the gas moves through the rest of the system. Parts and labor are covered under the recall. Because the remedy is not listed as available, ask the service desk when the repair can be scheduled and whether the vehicle needs any handling limits before the appointment.
Timeline
| August 13, 2014 | NHTSA published the recall |
|---|---|
| February 13, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V500?
Recall 14V500 covers 3,345 2011-2014 Chevrolet Express and Savana CNG vans with a high-pressure regulator that can leak natural gas. In the presence of an ignition source, that leak increases the risk of a fire or explosion. Chevrolet dealers replace the regulator for free once the repair is open.
What should I do if my 2011-2014 Chevrolet Express or Savana is on this recall?
Check your VIN to confirm your specific CNG van is included in recall 14V500. If it is, contact a franchised Chevrolet dealer and ask about the high-pressure regulator replacement. Reference recall number 14V500 when you call. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chevrolet dealers replace the CNG high-pressure regulator free of charge once the repair is open. Parts and labor are covered for included vehicles.
What is the safety risk?
The risk is a natural gas leak from the CNG high-pressure regulator. If leaked gas reaches an ignition source, the leak increases the risk of a fire or explosion. If you smell gas or suspect a leak, stop using the van and call a Chevrolet dealer for guidance.
What if I bought this Chevrolet CNG van used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your Express or Savana is included, then give recall number 14V500 to the Chevrolet dealer service desk when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V500000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 14V500 |
| NHTSA recall # (full) | 14V500000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →