Recall 14V493 affects 9 2013-2014 Hackney Beverage Trailer units for pivot bolts that can fail. Repair is free at any franchised Hackney dealer.
Hackney is recalling 9 2013-2014 Beverage Trailer units because pivot bolts in certain SAF-Holland CBX air ride axle suspensions can fail. If a pivot bolt fails, the suspension and attached axle can separate from the trailer and increase crash risk; the Hackney dealer repair will be free once available.
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What's wrong?
The suspension on a 2013-2014 Hackney Beverage Trailer holds the trailer axle in position while the trailer carries load and moves over the road. These trailers use certain SAF-Holland CBX air ride axle systems, which use air suspension to support the trailer and help keep the axle aligned. Pivot bolts are the fasteners that hold key suspension arms in their proper position.
In NHTSA campaign 14V493, the problem is with those pivot bolts. The affected trailer suspensions have pivot bolts that fail, which means the suspension no longer has the secure attachment it needs at that pivot point. The filing does not give a separate root-cause explanation, so the practical issue is the failed bolt itself, not an owner maintenance item.
There is no warning sign before failure. A driver should not rely on noise, ride feel, or a visible suspension change to confirm whether a specific Hackney Beverage Trailer is included.
Who's affected?
Two model years are included, and both point to the same suspension component.
| 2014 Hackney Beverage Trailer | suspension component |
|---|---|
| 2013 Hackney Beverage Trailer | suspension component |
| Units affected | 9 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Pivot-bolt failure can let the suspension and attached axle separate from the trailer, increasing crash risk. No warning sign is listed before failure, so schedule the repair soon and keep the trailer out of service if anything feels loose, tilted, or unstable. Repair will be free at any franchised Hackney dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Hackney Beverage Trailer is included in this recall.
- Confirm whether Hackney has already sent the owner notice for this trailer before scheduling service.
- Contact a franchised Hackney dealer or Hackney customer service at 1-800-763-0700 for the free pivot-bolt replacement that prevents suspension and axle separation.
- Reference recall number 14V493 when you call.
- Avoid loading or towing the trailer until Hackney or the dealer confirms the suspension pivot bolts have been repaired.
What happens at the repair
The dealer repair will be free once available. At the dealer, a Hackney technician will remove the suspension pivot bolts on the SAF-Holland air ride axle system and install replacement pivot bolts. Parts and labor are covered under the recall. The owner notice language said the recall was expected to begin in September 2014, but this section should still be handled through the dealer repair path for campaign 14V493.
Timeline
| July 25, 2014 | NHTSA published the recall |
|---|---|
| September 25, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V493?
Recall 14V493 covers 9 2013-2014 Hackney Beverage Trailer units equipped with certain SAF-Holland CBX Trailer Suspension Air Ride Axle Systems. The suspension pivot bolts can fail, which can let the suspension and attached axle separate from the trailer and increase crash risk. Dealers will replace the pivot bolts for free.
What should I do if my 2013-2014 Hackney Beverage Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V493. If it is, contact a Hackney dealer or Hackney customer service at 1-800-763-0700 to arrange the pivot-bolt replacement. Reference recall number 14V493 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hackney's remedy says dealers will replace the suspension pivot bolts free of charge. Parts and labor are covered for trailers included in recall 14V493.
What is the safety risk?
The safety risk is axle separation. If the suspension pivot bolts fail, the suspension and attached axle can separate from the trailer, increasing the risk of a crash. Confirm the VIN, then arrange the free pivot-bolt replacement before putting the trailer back into regular service.
What if I bought this Hackney Beverage Trailer used?
The free recall repair still applies. Recall eligibility follows the trailer, not the first owner. If you never received a notice, check your VIN to confirm whether your 2013-2014 Hackney Beverage Trailer is included, then call a Hackney dealer or Hackney customer service with recall number 14V493.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V493000 |
|---|---|
| Hackney customer service | 1-800-763-0700 |
| NHTSA recall # | 14V493 |
| NHTSA recall # (full) | 14V493000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →