Recall 14V467 affects 415 2013-2014 Jayco Seneca motorhomes with TriMark keypad corrosion that can cause an electrical short. Repair is free at franchised Jayco dealers.
Jayco is recalling 415 2013-2014 Seneca motorhomes with TriMark keyless entrance-door keypads because water can reach the back of the keypad and corrode electrical parts. Corrosion can cause an electrical short and raise the risk of a fire; the dealer repair will be free once Jayco makes it available.
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What's wrong?
The entrance door on 2013-2014 Jayco Seneca motorhomes uses a TriMark Keyless Entry System keypad mounted at the door. The keypad is the outside control for the powered lock, sending an electrical signal to lock or unlock the entrance door without using the key. That only works when the keypad and its wiring stay dry and electrically clean.
On affected Seneca motorhomes, water can get into the back of the TriMark keypad. Once moisture reaches the electrical components, corrosion forms on the contacts and circuitry. Corrosion blocks or distorts the signal from the keypad, so the lock does not respond the way it should.
There is no warning sign before failure. What you notice is the failure itself: the keypad does not unlock or lock the entrance door when you press it, or the response becomes unreliable after water reaches the keypad.
Who's affected?
The scope spans the 2013 and 2014 model years and lists both door-latch and body-door structure components.
| 2014 Jayco Seneca | Latches/locks/linkages |
|---|---|
| 2014 Jayco Seneca | body structure |
| 2013 Jayco Seneca | Latches/locks/linkages |
| 2013 Jayco Seneca | body structure |
| Units affected | 415 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Water infiltration can corrode the keypad circuit and lead to an electrical short, increasing the risk of a fire. This is a fire risk, so confirm whether your VIN is included and arrange the dealer repair promptly. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Jayco Seneca is included in this recall.
- Contact Jayco customer service at 1-800-283-8267 to confirm the repair path for recall number 14V467.
- Ask a franchised Jayco dealer about the free 5amp fuse and keypad replacement that protects the water-damaged entrance-door keypad from an electrical short.
- Bring the recall notice if Jayco sent one, or give the dealer recall number 14V467 when scheduling.
- Keep the motorhome parked away from fire hazards until Jayco confirms the keypad and fuse repair is complete.
What happens at the repair
Jayco's filed remedy calls for a Jayco dealer to add a 5 amp fuse to protect the keyless entry circuit from a short circuit, then replace the entrance door keypad. The dealer repair will be free once available through the recall. If you already paid for a keypad or short circuit related repair tied to this issue, Jayco's general reimbursement plan on file covers documented expenses. Bring the repair order, proof of payment, and any related paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 31, 2014 | NHTSA published the recall |
|---|---|
| September 30, 2014 | Dealer notification began |
| September 30, 2014 | Dealer notification ended |
| September 30, 2014 | Owner notification mailed |
| September 30, 2014 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 30, 2014 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 14V467?
Recall 14V467 covers 415 2013-2014 Jayco Seneca motorhomes equipped with an entrance door using a TriMark Keyless Entry System. Water entering the keypad can corrode electrical parts and create a short circuit, increasing fire risk. Jayco dealers add a 5-amp fuse and replace the keypad for free.
What should I do if my 2013-2014 Jayco Seneca is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 14V467. If it is, contact a franchised Jayco dealer to schedule the keypad replacement and fuse installation. Reference recall number 14V467 when you call. Jayco customer service is available at 1-800-283-8267.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Jayco dealers will add a 5-amp fuse to protect against a short circuit and replace the entrance-door keypad free of charge.
What is the safety risk?
The safety risk is fire. Water entering the back of the TriMark keypad can corrode electrical components, and that corrosion can create an electrical short. If your VIN is included, arrange the free dealer repair before relying on the keyless entry system.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V467000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 14V467 |
| NHTSA recall # (full) | 14V467000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →