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Campaign 14V441 Posted July 21, 2014 151,389 units

2009-2014 Volkswagen Tiguan Recall 14V441: Fuel Stall

Recall 14V441 affects 151,389 2009-2014 Volkswagen Tiguan vehicles for winter-fuel stalling. Software repair is free at any franchised Volkswagen dealer.

Volkswagen is recalling 151,389 2009-2014 Tiguan SUVs because winterized fuel can allow bubbles to form in the fuel system, leading the vehicle to stall. A stall increases crash risk, and the Volkswagen dealer repair will be free once available for an included VIN.

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What's wrong?

The fuel system on a 2009-2014 Volkswagen Tiguan moves gasoline from the tank to the engine in a steady flow. The engine depends on that flow to keep combustion stable while you accelerate or idle. Fuel pumps, lines, and controls work together so the engine receives fuel at the right time and pressure.

On affected Tiguans, winterized fuel creates the problem in certain conditions. Bubbles form inside the fuel system, which interrupts the steady fuel supply the engine needs to keep running. When that interruption is large enough, the vehicle stalls, including while it is being driven.

There is no warning sign before failure. The first thing an owner notices is the engine losing power or shutting off because the fuel flow has already been disrupted.

Who's affected?

Spans 6 model years, all tied to the same fuel system component.

2014 Volkswagen Tiguan fuel system
2013 Volkswagen Tiguan fuel system
2012 Volkswagen Tiguan fuel system
2011 Volkswagen Tiguan fuel system
2010 Volkswagen Tiguan fuel system
Units affected151,389

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A vehicle stall means the Tiguan stops running and increases the risk of a crash, especially in traffic. If your 2009-2014 Tiguan is included, keep extra distance, avoid unnecessary trips, and arrange the dealer software update when the repair opens. Repair will be free at any franchised Volkswagen dealer once available.

What should I do?

  1. Check your VIN to confirm your 2009-2014 Volkswagen Tiguan is included in this recall.
  2. Contact a franchised Volkswagen dealer to ask about the free fuel-pump-pressure software update that helps prevent winterized-fuel bubbles from stalling the vehicle.
  3. Bring the Volkswagen owner letter if you have it. If not, reference recall number 14V441 when you call.
  4. Drive carefully until the update is complete, especially in cold-weather fuel conditions. Pull over safely if the vehicle stalls.

What happens at the repair

Volkswagen's remedy is a vehicle software update that raises fuel pump pressure so fuel can move through the system without the bubble condition described in recall 14V441. Once the repair is available, a Volkswagen technician updates the vehicle software at the dealer. Parts and labor are covered under the recall. Ask the service desk to confirm the software update is complete before you leave.

Timeline

July 21, 2014 NHTSA published the recall
August 19, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V441?

Recall 14V441 covers 151,389 2009-2014 Volkswagen Tiguan vehicles with a fuel-system software issue tied to winterized fuel. Bubbles can form in the fuel system, leading to a stall and increasing crash risk. Volkswagen dealers update the vehicle software for free.

What should I do if my 2009-2014 Volkswagen Tiguan is on this recall?

Check your VIN to confirm your specific Tiguan is included in recall 14V441. If it is, contact a franchised Volkswagen dealer to schedule the fuel-system software update. Reference recall 14V441 or Volkswagen recall number 24AV/2W when you call.

Is the recall repair free?

Yes. Federal recall law requires Volkswagen to repair this defect at no cost to the owner. A franchised Volkswagen dealer will update the vehicle software to increase fuel pump pressure, with parts and labor covered.

Is it safe to drive my Volkswagen Tiguan before the recall repair?

The official risk is a stall, which increases crash risk. This recall is not marked do not drive, but a stall in traffic is serious. Confirm your VIN, schedule the free repair, and ask the Volkswagen dealer for guidance if the vehicle has stalled.

What if I bought my Volkswagen Tiguan used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Tiguan is included, then contact a franchised Volkswagen dealer and reference recall 14V441 or Volkswagen recall number 24AV/2W.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V441000
Volkswagen customer service1-800-822-8987
NHTSA recall #14V441
NHTSA recall # (full)14V441000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →