Recall 14V403 affects 1,867 2014 Ford Escape SUVs for improperly bonded panorama roof glass. Inspection and needed replacement are free at any franchised Ford dealer.
Ford recall 14V403 covers 1,867 2014 Escape SUVs because the panorama roof glass was not properly bonded to its attaching bracket. An improperly bonded glass panel can separate from the vehicle and raise the risk of a crash or injury; the dealer repair will be free once available.
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What's wrong?
The panorama roof on the 2014 Ford Escape uses a large glass panel attached to a bracket in the roof opening. That bracket holds the glass in position while the roof structure flexes and while air pressure moves over the vehicle. The bond between the glass and bracket is what keeps the panel secured to the roof assembly.
On affected Escapes, that bond was not made correctly during the build period. The glass is the visible part, but the defect is at the attachment point underneath it. A weak bond lets the glass move against the bracket instead of staying fixed, so the roof assembly does not hold the panel the way Ford designed it to.
There is no warning sign before failure. An owner is unlikely to hear, see, or feel a clear symptom before the roof glass attachment fails.
Who's affected?
| 2014 Ford Escape | visibility component |
|---|---|
| Units affected | 1,867 |
Not every 2014 Ford Escape is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Improper bonding can let the front roof glass separate from the vehicle, increasing the risk of a crash or injury. Confirm your VIN and arrange the dealer inspection soon. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Ford Escape is included in this recall.
- Contact a franchised Ford dealer and ask whether the roof-glass inspection is open for your VIN.
- Ask the dealer to inspect the panorama roof glass and replace it free of charge if its production date and sequence number are in the affected range.
- Bring the recall notice if Ford has mailed one. If not, reference recall number 14V403 and Ford recall 14S13 when you call.
- Avoid using the panorama roof until the dealer confirms the glass is properly bonded to its attaching bracket.
What happens at the repair
Ford has notified owners about the recall. Once the dealer repair is available, a Ford technician will inspect the front roof glass and check its production date and sequence number against the affected range. If the glass is included, the technician will replace the front roof glass. Parts and labor are covered under the recall. The source does not give a separate time estimate for the inspection or replacement.
Timeline
| July 2, 2014 | NHTSA published the recall |
|---|---|
| July 16, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V403?
Recall 14V403 covers 1,867 2014 Ford Escape vehicles with panorama roof glass that was not properly bonded to the attaching bracket. If the glass separates from the vehicle, it increases crash or injury risk. Ford dealers inspect the vehicle and replace the front roof glass for free when needed.
What should I do if my 2014 Ford Escape is on this recall?
Check your VIN to confirm your specific Escape is included in recall 14V403. If it is, contact a franchised Ford dealer to schedule the panorama roof glass inspection. Reference recall 14V403 and Ford recall number 14S13 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires Ford to repair the defect at no cost. A franchised Ford dealer will inspect the panorama roof glass and replace the front roof glass for free if its production date and sequence number fall within the affected range.
What is the safety risk?
The risk is that the panorama roof glass can separate from the Escape while the vehicle is being used. That separation increases the risk of a crash or injury. If your VIN is included, arrange the free dealer inspection and repair before assuming the roof glass is secure.
What if I bought my Ford Escape used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Escape is included, then call a franchised Ford dealer with recall 14V403 or Ford recall number 14S13.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V403000 |
|---|---|
| Ford customer service | 1-800-392-3673 |
| NHTSA recall # | 14V403 |
| NHTSA recall # (full) | 14V403000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →