Recall 14V391 covers 653,562 2011-2014 Jeep Grand Cherokee and Durango vehicles for vanity-lamp wiring shorts. Repair is free at any franchised Jeep dealer.
Jeep is recalling 653,562 of its 2011-2014 Grand Cherokee and Durango vehicles because vanity lamp wiring in the sun visor can short circuit after a service repair. If the wiring shorts, there is an increased risk of fire, and the dealer repair will be free once Jeep makes it available.
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What's wrong?
The vanity lamp is the small light in the sun visor mirror. In the 2011-2014 Grand Cherokee and Durango vehicles covered by recall 14V391, that lamp has wiring inside the visor area that carries electrical current only when the light is used. That wiring is part of the vehicle's electrical system, so it must stay insulated and routed correctly.
The problem appears after a service repair is performed. The vanity lamp wiring can short circuit, which means electrical current takes an unintended path instead of staying in the lamp circuit. A short circuit is not a normal lamp failure; it is an electrical fault in the wiring for the visor light.
There is no warning sign before failure. Owners should not rely on a flickering vanity lamp, a blown fuse, or another cabin-light symptom to tell them the wiring has failed.
Who's affected?
Covers Grand Cherokee and Durango SUVs across the 2011, 2012, 2013, and 2014 model years, all tied to wiring.
| 2012 Jeep Grand Cherokee | wiring |
|---|---|
| 2012 Dodge Durango | wiring |
| 2011 Dodge Durango | wiring |
| 2014 Dodge Durango | wiring |
| 2013 Jeep Grand Cherokee | wiring |
| 2013 Dodge Durango | wiring |
| 2011 Jeep Grand Cherokee | wiring |
| 2014 Jeep Grand Cherokee | wiring |
| Units affected | 653,562 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A short in the vanity lamp wiring increases the risk of fire. Avoid using the vanity lamp if the visor area shows heat damage, loose trim, or electrical trouble, and schedule the recall repair once the dealer can complete it. Repair will be free at any franchised Jeep dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2014 Grand Cherokee or Durango is included in this recall.
- Contact a franchised Jeep dealer and ask whether the free sun-visor wiring inspection and repair is open for your VIN.
- Reference recall number 14V391 and Jeep recall P36 when you call.
- Bring the owner letter mailed on August 25, 2014, if you have it. If not, the dealer can look up the recall by VIN.
- Avoid using or servicing the vanity lamp or sun visor area until the wiring is inspected and the repaired visor routes the wire correctly.
What happens at the repair
Once the dealer repair is available for your VIN, a Jeep technician will inspect the sun visor vanity lamp wiring for damage, repair any damaged wiring, and install a new sun visor that routes the wire correctly. Parts and labor are covered under the recall. The year and model are not enough to confirm coverage, so use the VIN result when calling the dealer and ask whether the repair has opened for your vehicle.
Timeline
| July 2, 2014 | NHTSA published the recall |
|---|---|
| August 25, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V391?
Recall 14V391 covers 653,562 2011-2014 Jeep Grand Cherokee and Durango vehicles with vanity lamp wiring in the sun visor that can short circuit after a service repair. If the wiring shorts, fire risk increases. Jeep dealers will inspect and repair damaged wiring and install a redesigned sun visor for free.
What should I do if my 2011-2014 Jeep Grand Cherokee or Durango is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V391. If it is, contact a franchised Jeep dealer to schedule the sun visor wiring inspection and repair. Reference recall number 14V391 and Jeep recall number P36 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V391, the dealer will inspect and repair damaged vanity lamp wiring and install a new sun visor that routes the wire correctly, free of charge.
What is the safety risk?
The safety risk is fire. Recall 14V391 says the vanity lamp wiring in the sun visor can short circuit after a service repair, and that short circuit increases fire risk. Confirm your VIN, then have the dealer complete the free wiring and sun visor repair.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received a letter, check your VIN to confirm whether your 2011-2014 Grand Cherokee or Durango is included, then call a franchised Jeep dealer with recall number 14V391.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V391000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 14V391 |
| NHTSA recall # (full) | 14V391000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →