Recall 14V387 affects 124 2012-2014 Temsa TS30 motorcoaches for limited right-side intersection visibility. Repair is free at any franchised Temsa dealer.
Temsa is recalling 124 2012-2014 TS30 motorcoaches because the driver's view of traffic approaching from the right side is restricted at intersections with an angle less than 90 degrees. Reduced visibility raises the risk of a crash, and the Temsa dealer repair will be free once available.
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What's wrong?
The visibility issue on the 2012-2014 Temsa TS30 involves the driver's view to the right side of the coach. That view is needed when the driver approaches an angled intersection, checks for traffic coming from the right, and decides when it is safe to enter or cross the road.
In NHTSA campaign 14V387, the affected TS30 layout leaves the driver with a restricted sightline at intersections where the angle is less than ninety degrees. The problem is not an engine or brake failure. It is a visibility defect: the driver can have a hard time seeing oncoming traffic from the right side before moving through the intersection.
There is no warning sign before failure. The issue shows up in the driving situation itself, when the coach is positioned at a sharp angled intersection and right-side traffic is harder to see than expected.
Who's affected?
The TS30 scope spans the 2012, 2013, and 2014 model years, with the visibility component listed for each year.
| 2012 Temsa TS30 | visibility component |
|---|---|
| 2013 Temsa TS30 | visibility component |
| 2014 Temsa TS30 | visibility component |
| Units affected | 124 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Reduced right side visibility makes it harder for the driver to see traffic approaching from the right, increasing crash risk. Use extra care at intersections and when entering traffic, then confirm the repair path with the dealer. Repair will be free at any franchised Temsa dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2014 Temsa TS30 is included in this recall.
- Review any Temsa owner notice mailed on November 13, 2014, and keep it with your service paperwork.
- Contact a franchised Temsa dealer to ask about the free interior-mirror installation that improves the driver's view of traffic from the right side.
- Reference recall number 14V387 when you call Temsa or the dealer.
- Use extra care at angled intersections until the mirror repair is complete, especially when checking traffic from the right side.
What happens at the repair
The known repair is straightforward: at the dealer, a Temsa technician installs an additional interior mirror so the driver has a better view of oncoming traffic from the right side at angled intersections. The campaign remedy says the work is free of charge. Once Temsa confirms repair availability for your VIN, the dealer installs the mirror and checks that the added view is positioned for the driver before returning the coach.
Timeline
| July 1, 2014 | NHTSA published the recall |
|---|---|
| November 13, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V387?
Recall 14V387 covers 124 2012-2014 Temsa TS30 motorcoaches with a visibility issue at angled intersections. NHTSA campaign 14V387 states that the driver has a reduced view of traffic approaching from the right side, which increases crash risk. Dealers add an interior mirror for free.
What should I do if my 2012-2014 Temsa TS30 is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 14V387. If it is, contact a franchised Temsa dealer or CH Bus Sales, Temsa's US agent, at 1-877-858-3672 to arrange the interior mirror installation. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Temsa dealers install the additional interior mirror free of charge. The repair improves the driver's view of traffic approaching from the right side at angled intersections.
What is the safety risk?
The safety risk is reduced visibility to the right at intersections with an angle under 90 degrees. NHTSA campaign 14V387 states that this reduced ability to see traffic approaching from the right side increases the risk of a crash.
When did the Temsa TS30 recall repair start?
The recall repair began on November 13, 2014. Temsa dealers install an additional interior mirror to improve the driver's view of oncoming traffic from the right side. If your VIN is included, contact a franchised Temsa dealer or CH Bus Sales to schedule the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V387000 |
|---|---|
| Temsa customer service | 1-877-858-3672 |
| NHTSA recall # | 14V387 |
| NHTSA recall # (full) | 14V387000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →