Recall 14V385 covers 455 2014-2015 Thor Motor Coach Vegas and Axis motorhomes for loose stair treads. Repair is free at a Thor Motor Coach dealer.
Thor Motor Coach is recalling 455 2014-2015 Vegas and Axis motorhomes because incorrect adhesive can let the entry stair treads come loose. Loose stair treads can make a person slip and fall, increasing injury risk, and the dealer repair will be free once available.
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What's wrong?
The entry stair treads on 2014-2015 Thor Motor Coach Vegas and Axis motorhomes are the flat walking surfaces on the steps into the coach. Their normal job is simple: give your foot a secure surface as you climb in or step out of the motorhome. The tread depends on adhesive to stay bonded to the stair structure.
On the affected motorhomes, Thor Motor Coach used the wrong adhesive on those stair treads. That adhesive does not hold the tread as designed, so the tread can separate from the stair underneath. Once the tread shifts or lifts, the step surface is no longer secure when weight is placed on it.
There is no warning sign before failure. After it fails, the tread can feel loose, lifted, or unstable underfoot, and that step needs dealer inspection before normal use.
Who's affected?
Includes the Vegas and Axis across the 2014 and 2015 model years, with the same recreational vehicle/trailer equipment component for each.
| 2015 Thor Motor Coach Vegas | Recreational vehicle/trailer |
|---|---|
| 2015 Thor Motor Coach Axis | Recreational vehicle/trailer |
| 2014 Thor Motor Coach Vegas | Recreational vehicle/trailer |
| 2014 Thor Motor Coach Axis | Recreational vehicle/trailer |
| Units affected | 455 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
Loose stair treads can shift underfoot, causing a person to slip and fall and increasing the risk of injury. Use the entry steps carefully, keep passengers off any tread that feels loose, and schedule service soon. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2015 Thor Motor Coach Vegas or Axis is included in this recall.
- Contact Thor Motor Coach customer service at 1-877-500-1020 if you need help confirming the recall before scheduling service.
- Schedule the free stair-tread reinstall with a franchised Thor Motor Coach dealer; the repair uses the correct adhesive and additional screws to secure the loose entry-stair treads.
- Bring the recall notice if you have it. If not, reference recall number 14V385 when you call.
- Avoid using loose entry stair treads until the repair is complete.
What happens at the repair
At the dealer, a Thor Motor Coach technician will remove and reinstall the entry stair treads using the correct adhesive, then add screws so the treads stay secured. The dealer repair will be free once available, with parts and labor covered under recall 14V385. The repair focuses on the steps into the motorhome, where the wrong adhesive allowed the tread surface to loosen. When you speak with the service desk, describe the issue as loose entry stair treads and ask them to confirm the recall work for your VIN.
Timeline
| July 1, 2014 | NHTSA published the recall |
|---|---|
| August 6, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V385?
Recall 14V385 covers 455 2014-2015 Thor Motor Coach Vegas and Axis motorhomes with entry stair treads installed with incorrect adhesive. The treads can loosen, causing a person to slip and fall and increasing injury risk. Dealers reinstall the treads with the correct adhesive and additional screws for free.
What should I do if my 2014-2015 Thor Motor Coach Vegas or Axis is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 14V385. If it is, contact a franchised Thor Motor Coach dealer and ask for the stair tread repair. Reference recall number 14V385 or Thor recall RC000090 when you call.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Thor Motor Coach dealers reinstall the stair treads with the correct adhesive and additional screws free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is a fall at the entry stairs. If the stair treads loosen, a person entering or leaving the motorhome can slip and fall, increasing the risk of injury. The repair secures the treads with the correct adhesive and additional screws.
What if I bought my Thor Motor Coach motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Vegas or Axis is included, then call a franchised Thor Motor Coach dealer with recall number 14V385 or Thor recall RC000090.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V385000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 14V385 |
| NHTSA recall # (full) | 14V385000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →