Recall 14V375 affects 4,794 2013-2014 Chevrolet Cheverolet SS and Caprice vehicles for stripped wiper gears. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 4,794 2013-2014 Caprice and Cheverolet SS vehicles because windshield wiper motor gear teeth can strip and leave the wipers inoperative. When the wipers stop working, rain or snow is not cleared from the windshield, reducing driver visibility and increasing crash risk; the Chevrolet dealer repair will be free once available.
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What's wrong?
The windshield wiper motor on the 2013-2014 Chevrolet Caprice and 2014 Chevrolet Cheverolet SS is the electric drive unit that moves the wiper arms across the glass. Inside that motor, gear teeth transfer the motor's rotation into the back-and-forth sweep that clears rain, spray, and debris from the windshield. The system depends on those teeth staying intact under repeated load.
In the affected Chevrolet vehicles, the gear teeth inside the wiper motor can strip. Once the teeth are damaged, the motor no longer turns the linkage correctly, so the wiper arms stop moving or fail to keep sweeping the windshield. That leaves the driver without the normal clearing function when the windshield needs it.
There is no warning sign before failure. The wipers can become inoperative when the gear teeth strip, so an owner first notices the problem when the wiper switch no longer produces normal wiper movement.
Who's affected?
Caprice appears in both model years; Cheverolet SS appears only for 2014. All listed vehicles involve the wiper system.
| 2014 Chevrolet Cheverolet SS | wiper system |
|---|---|
| 2013 Chevrolet Caprice | wiper system |
| 2014 Chevrolet Caprice | wiper system |
| Units affected | 4,794 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Inoperative wipers cannot clear rain or snow, so the driver loses visibility and the crash risk increases. If the wipers fail, avoid wet or snowy conditions and schedule the recall inspection with a Chevrolet dealer. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Chevrolet Cheverolet SS or Caprice is included in this recall.
- Contact a franchised Chevrolet dealer to ask whether the free wiper-module inspection and replacement is open for your VIN.
- Reference recall number 14V375 when you call, and bring the recall notice if Chevrolet mailed one.
- Avoid driving in rain or snow until the dealer confirms the windshield wipers work correctly or completes the repair.
What happens at the repair
At the dealer, a Chevrolet technician inspects the windshield wiper module assembly. If the assembly is one of the affected units, the technician replaces it, with parts and labor covered by the recall. Owner notices began on August 22, 2014. Because the dealer remedy is not marked available in this record, confirm your VIN before scheduling service. The dealer repair will be free once available for your vehicle.
Timeline
| June 27, 2014 | NHTSA published the recall |
|---|---|
| August 22, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V375?
Recall 14V375 covers 4,794 2013-2014 Chevrolet Caprice and Cheverolet SS vehicles with windshield wiper motor gear teeth that can strip. If the wipers stop working, rain or snow will not clear from the windshield, reducing driver visibility and increasing crash risk.
What should I do if my 2013-2014 Chevrolet Caprice or Cheverolet SS is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V375. If it is, contact a franchised Chevrolet dealer and ask for the wiper module assembly inspection. The dealer will replace an affected assembly for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chevrolet dealers will inspect the wiper module assembly and replace any affected part free of charge.
What is the safety risk?
The safety risk is reduced visibility in rain or snow. If the windshield wipers become inoperative, the driver loses the normal ability to clear the windshield, which increases crash risk. If your VIN is included, arrange the free dealer inspection and repair.
What if I bought this Chevrolet used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to see whether your specific Caprice or Cheverolet SS is included, then give recall number 14V375 to the Chevrolet dealer when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V375000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 14V375 |
| NHTSA recall # (full) | 14V375000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →