Recall 14V374 covers 392,459 2014-2015 Chevrolet Silverado, Yukon, Tahoe, Sierra, and Suburban vehicles for transfer-case software. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 392,459 2014-2015 Silverado, Tahoe, Suburban, Sierra, and Yukon vehicles because an electrical short can shift the transfer case into neutral without driver input. If that happens while parked without the parking brake, the vehicle can roll away; if it happens while driving, the vehicle loses drive power, and the dealer repair will be free once available.
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What's wrong?
The transfer case on these 2014-2015 Chevrolet Silverado, Yukon, Tahoe, Sierra, and Suburban vehicles is part of the four-wheel-drive powertrain. It routes engine power through the driveline so the vehicle stays in the selected drive range instead of neutral. When it is working correctly, the driver chooses the transfer case setting and the vehicle responds to throttle input normally.
In affected vehicles, an electrical signal short can command the transfer case to shift into neutral without the driver asking for that change. Neutral disconnects engine power from the wheels, so pressing the accelerator no longer moves the vehicle under power. The problem is electrical, but the result is mechanical: the driveline is taken out of gear.
There is no warning sign before failure. The first sign is the transfer case shifting to neutral without driver input, followed by a loss of powered movement until the transfer case is shifted back out of neutral.
Who's affected?
Covers pickup trucks and SUVs from the 2014-2015 model years, all tied to the same four-wheel-drive transfer case component.
| 2014 Chevrolet Silverado | powertrain |
|---|---|
| 2015 GMC Yukon | powertrain |
| 2015 Chevrolet Tahoe | powertrain |
| 2015 Chevrolet Silverado | powertrain |
| 2015 GMC Sierra | powertrain |
| 2014 GMC Sierra | powertrain |
| 2015 Chevrolet Suburban | powertrain |
| Units affected | 392,459 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A transfer case that shifts into neutral can let a parked vehicle roll if the parking brake is not set, putting bystanders at risk. If it shifts while driving, the vehicle loses drive power, increasing crash risk. Set the parking brake every time you park and schedule the software repair. Repair will be free at any franchised Chevrolet dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2015 Chevrolet Silverado, Yukon, Tahoe, Sierra, or Suburban is included in this recall.
- Contact a franchised Chevrolet dealer to ask whether the free transfer case control module software update is open for your VIN.
- Bring the recall notice if Chevrolet mailed one. If not, reference recall number 14V374 when you call.
- Use the parking brake every time you park until the software update is complete.
- Drive cautiously until the repair because the transfer case can shift to neutral without driver input, causing loss of drive power.
What happens at the repair
At the dealer, a Chevrolet technician reprograms the software in the transfer case control module. This software work is meant to prevent an electrical signal short from shifting the transfer case into neutral without driver input. The source remedy says owner notifications began in early August 2014. The final dealer repair will be free once available, with software work and labor covered under the recall.
Timeline
| June 27, 2014 | NHTSA published the recall |
|---|---|
| August 5, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V374?
Recall 14V374 covers 392,459 2014-2015 Chevrolet Silverado, Yukon, Tahoe, Sierra, and Suburban vehicles with a transfer case control issue. An electrical signal short can shift the transfer case into neutral without driver input, causing rollaway while parked or loss of drive power while moving.
What should I do if my 2014-2015 Chevrolet Silverado, Yukon, Tahoe, Sierra, or Suburban is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V374. If it is, contact a franchised Chevrolet dealer and ask for the transfer case control module software reprogramming. Reference recall number 14V374 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Chevrolet dealers will reprogram the transfer case control module free of charge. Parts and labor are covered under the recall.
What is the safety risk?
The risk is rollaway or loss of drive power. If the transfer case shifts to neutral while parked and the parking brake is not set, the vehicle can roll and injure bystanders. If it shifts while driving, the vehicle loses drive power, increasing crash risk.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your specific Chevrolet, Yukon, Tahoe, Sierra, Silverado, or Suburban is included, then reference recall number 14V374 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V374000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 14V374 |
| NHTSA recall # (full) | 14V374000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →