Recall 14V373 affects 722,705 2008-2010 Dodge Grand Caravan, Journey, and Town And Country vehicles for ignition-switch shutoff. Repair is free at any franchised Dodge dealer.
Dodge is recalling 722,705 2008-2010 Grand Caravan, Journey, and Town And Country vehicles because road conditions or another jarring event can move the ignition switch out of the run position. If the engine shuts off, air bags, power steering, and power braking lose power, raising the risk of a crash or injury, and Dodge dealers will complete the repair free of charge.
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What's wrong?
The Wireless Ignition Module is the part that reads the key and keeps the ignition in the run position after the engine starts. On 2008-2010 Dodge Grand Caravan, Journey, and Town And Country vehicles, that module works with the plastic key FOBIK. While it stays in run, the engine and safety systems, including the airbag system, remain powered.
On included vehicles, road shock or another jarring event can move the ignition switch out of run. When that happens, the engine turns off and the airbag system no longer has normal power for safe operation. The repair replaces the Wireless Ignition Module and plastic key set with a newer supplier design.
There is no warning sign before failure. Until the recall repair is complete, the filing tells owners to remove all items from the key ring and leave only the ignition key.
Who's affected?
Covers Grand Caravan, Journey, and Town And Country vehicles across the 2008, 2009, and 2010 model years; both the air bag system and ignition switch are included.
| 2010 Dodge Grand Caravan | air bag system |
|---|---|
| 2010 Dodge Grand Caravan | electrical system |
| 2009 Dodge Grand Caravan | air bag system |
| 2009 Dodge Grand Caravan | electrical system |
| 2008 Dodge Grand Caravan | air bag system |
| 2008 Dodge Grand Caravan | electrical system |
| 2010 Dodge Journey | air bag system |
| 2010 Dodge Journey | electrical system |
| 2009 Chrysler Town And Country | air bag system |
| 2009 Chrysler Town And Country | electrical system |
| 2008 Chrysler Town And Country | air bag system |
| 2008 Chrysler Town And Country | electrical system |
| 2010 Chrysler Town And Country | air bag system |
| 2010 Chrysler Town And Country | electrical system |
| 2009 Dodge Journey | air bag system |
| 2009 Dodge Journey | electrical system |
| Units affected | 722,705 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
If the ignition key moves into OFF or ACCESSORY while driving, the engine turns off and key safety systems lose power, including air bags, power steering, and power braking. That loss increases crash risk and injury risk in a crash. Schedule the dealer repair soon. Repair is free at any franchised Dodge dealer.
What should I do?
- Check your VIN to confirm your 2008-2010 Dodge Grand Caravan, Journey, or Town And Country is included in this recall.
- Contact your nearest franchised Dodge dealer to schedule the free ignition-switch and key-FOB replacement that keeps the engine from shutting off if the key moves out of run.
- Bring the recall notice if Dodge has mailed one. If not, reference recall number 14V373 when you call.
- Keep only the ignition key on the key ring until the repair is complete; remove the key FOB and all other items.
- Drive cautiously until the repair is complete. Avoid extra weight on the key ring and contact the dealer again if the engine shuts off while driving.
What happens at the repair
At the dealer, a Dodge technician replaces the ignition switch and key fobs covered by the recall. The replacement parts and labor are free. Until the repair is complete, keep the key ring limited to the ignition key and remove the key fob from the ring. Dodge's standard reimbursement plan covers documented expenses for related ignition switch or key fob repairs paid before the recall notice. Keep prior repair paperwork and ask the service desk or Dodge customer service how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 26, 2014 | NHTSA published the recall |
|---|---|
| June 29, 2014 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 26, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V373?
Recall 14V373 covers 722,705 2008-2010 Dodge Grand Caravan, Journey, and Town And Country vehicles with an ignition-switch defect. A jarring road event can move the key out of run, shut off the engine, and depower air bags, power steering, and power braking.
What should I do if my 2008-2010 Dodge Grand Caravan, Journey, or Town And Country is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V373. If it is, contact a franchised Dodge dealer to schedule the ignition switch and key fob replacement. Until the repair is complete, keep only the ignition key on the key ring.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Dodge dealers will replace the ignition switch and key fobs free of charge. Reference recall 14V373 or Dodge recall number R03 when you call.
Is it safe to drive before the repair is done?
Use extra care until the repair is complete. Remove all items from the key ring and leave only the ignition key, with the key fob removed as well. The recall says a jarring event can turn off the engine and depower key safety systems.
What warning signs should I watch for?
Watch for the ignition key moving out of the run position or the engine shutting off while driving. If that happens, power steering, power braking, and air bag functionality can be lost. Contact a franchised Dodge dealer and ask how to move the vehicle safely.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V373000 |
|---|---|
| Dodge customer service | 1-800-853-1403 |
| NHTSA recall # | 14V373 |
| NHTSA recall # (full) | 14V373000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →