Recall 14V369 affects 306 2011-2014 Setra S407 Cc and S417 Tc motorcoaches for light-control-unit overload. Repair is free at any franchised Setra dealer.
Setra is recalling 306 2011-2014 S407 Cc and S417 Tc motorcoaches because an electrical overload can occur in the lighting control unit. The overload can cause a short circuit or vehicle fire, and the Setra dealer repair will be free once the remedy is available.
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What's wrong?
The lighting control unit on 2011-2014 Setra S407 Cc and S417 Tc motorcoaches manages power to the exterior lights. It works like a traffic manager for the lighting circuits, sending electrical current where it is needed and keeping the lights operating from the driver controls.
The recall describes an electrical overload inside the light control unit. When the electrical load rises beyond what the unit handles, the circuit can overheat or stop working correctly. That means the lights tied to that control unit are no longer getting clean, controlled power.
There is no warning sign before failure. A driver or operator first notices the problem when the affected lights do not work as expected, or when a lighting fault is found during inspection.
Who's affected?
Covers the S407 Cc and S417 Tc across the 2011-2014 model years, with the electrical system listed for each included model year.
| 2013 Setra S407 Cc | electrical system |
|---|---|
| 2012 Setra S407 Cc | electrical system |
| 2014 Setra S407 Cc | electrical system |
| 2011 Setra S417 Tc | electrical system |
| 2012 Setra S417 Tc | electrical system |
| 2013 Setra S417 Tc | electrical system |
| 2014 Setra S417 Tc | electrical system |
| Units affected | 306 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Electrical overload can cause a short circuit or vehicle fire. If your VIN is included, schedule recall service promptly and follow Setra dealer guidance before continued use. Repair will be free at any franchised Setra dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2014 Setra S407 Cc or S417 Tc is included in this recall.
- Contact Setra customer service at 1-866-624-2622 to confirm the owner notice and current dealer repair timing.
- Ask a franchised Setra dealer about the free light-control-unit replacement that fixes the electrical overload risk.
- Bring the recall notice if you have it. If not, reference recall number 14V369 and Setra recall 82.10M08198C when you call.
- Keep the motorcoach out of passenger service until the dealer completes the light-control-unit repair.
What happens at the repair
For recall 14V369, Setra's remedy is to replace the lights control unit free of charge. Because the remedy status is not listed here as available, treat scheduling as dealer confirmed: call a Setra dealer with your VIN and ask whether the control unit replacement is open for your motorcoach. Once available for your VIN, a Setra technician replaces the control unit tied to the lights electrical overload, and parts and labor are covered under the recall.
Timeline
| June 25, 2014 | NHTSA published the recall |
|---|---|
| July 31, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V369?
Recall 14V369 covers 306 2011-2014 Setra S407 Cc and S417 Tc motorcoaches with a lights control unit that can overload electrically. The overload can cause a short circuit or vehicle fire. Setra dealers will replace the control unit for free.
What should I do if my 2011-2014 Setra S407 Cc or S417 Tc is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 14V369. If it is, contact a franchised Setra dealer to schedule the lights control unit replacement. Reference recall number 14V369 or Setra recall number 82.10M08198C when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost. Setra dealers will replace the lights control unit free of charge, including parts and labor, for motorcoaches included in recall 14V369.
What is the safety risk?
The safety risk is fire. The recalled lights control unit can experience an electrical overload, which can cause a short circuit or vehicle fire. If your VIN is included, arrange the free dealer repair and ask Setra customer service at 1-866-624-2622 for scheduling help.
What if I bought this Setra motorcoach used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your S407 Cc or S417 Tc is included, then contact a franchised Setra dealer and reference recall 14V369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V369000 |
|---|---|
| Setra customer service | 1-866-624-2622 |
| NHTSA recall # | 14V369 |
| NHTSA recall # (full) | 14V369000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →