Recall 14V357 affects 258 2013-2014 Altec AT237, AT3X-G, AT40-G, and AT248F aerial trucks for torsion-bar weld failure. Repair is free at any franchised Altec dealer.
Altec is recalling 258 2013-2014 AT248F, AT237, AT3X-G, and AT40-G aerial trucks because welds on the front "Stable Ride" torsion bars can fail. Failed welds can make the vehicle unstable and increase the risk of injury to the operator using the aerial device; the dealer repair will be free once Altec makes it available.
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What's wrong?
The front Stable Ride torsion bars on these 2013-2014 Altec AT248F, AT237, AT3X-G, and AT40-G aerial trucks are part of the front suspension. A torsion bar is a spring bar that twists under load, helping support the front of the truck and control ride height as the truck moves over uneven pavement.
On affected trucks, the torsion bars have welds that can fail. A weld is the joint where metal parts are fused together, and that joint has to hold while the suspension carries weight, absorbs road forces, and keeps the front end stable. If the weld lets go, the torsion bar no longer supports the suspension as designed.
There is no warning sign before failure. The recall filing does not list a warning light, noise, vibration, or other symptom that appears before the torsion bar weld fails.
Who's affected?
Covers four Altec models across the 2013 and 2014 model years, all tied to the front suspension.
| 2014 Altec AT248F | front suspension |
|---|---|
| 2013 Altec AT237 | front suspension |
| 2013 Altec AT248F | front suspension |
| 2014 Altec AT3X-G | front suspension |
| 2013 Altec AT40-G | front suspension |
| 2014 Altec AT40-G | front suspension |
| 2013 Altec AT3X-G | front suspension |
| Units affected | 258 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
NHTSA campaign 14V357 ties deficient torsion bar welds to vehicle instability while the aerial device is in use. That instability increases the risk of injury to the operator. Keep the unit out of aerial-device service until Altec inspection confirms the front torsion bars are safe. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Altec AT248F, AT237, AT3X-G, or AT40-G aerial truck is included in this recall.
- Call Altec customer service at 1-877-462-5832 to confirm the repair path for your included truck.
- Reference recall number 14V357 and Altec recall CSN 599 when you call.
- Avoid using the aerial device until Altec confirms the front Stable Ride torsion-bar inspection or replacement is complete.
- Ask Altec about the free inspection and torsion-bar replacement that fixes deficient welds tied to vehicle instability during aerial-device use.
What happens at the repair
At the dealer, an Altec technician inspects the front Stable Ride torsion bars for deficient welds and replaces any torsion bar that fails inspection. Altec's filing says the recall began in August 2014, but the current remedy status was not supplied in this record. The dealer repair will be free once available for the affected AT248F, AT237, AT3X-G, and AT40-G trucks. Parts and labor are covered under recall 14V357.
Timeline
| June 19, 2014 | NHTSA published the recall |
|---|---|
| August 20, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V357?
Recall 14V357 covers 258 2013-2014 Altec AT248F, AT237, AT3X-G, and AT40-G aerial trucks with front Stable Ride torsion bar welds that can fail. Altec dealers will inspect the front torsion bars and replace any with deficient welds for free.
What should I do if my 2013-2014 Altec AT248F, AT237, AT3X-G, or AT40-G is on this recall?
Check your VIN to confirm your specific aerial truck is included in recall 14V357. If it is, contact an Altec dealer or Altec customer service at 1-877-462-5832 to schedule the front torsion bar inspection. Reference recall number 14V357 and Altec recall CSN 599 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V357, Altec dealers will inspect the front torsion bars and replace any torsion bars with deficient welds free of charge.
What is the safety risk in recall 14V357?
The risk is instability while the aerial device is in use. If the front torsion bar welds fail, the vehicle can become unstable, increasing the risk of injury to the operator using the aerial device. The repair path is an Altec inspection and free replacement of any deficient torsion bars.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V357000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 14V357 |
| NHTSA recall # (full) | 14V357000 |
Source documents
-
Download Quarterly Report (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →