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Campaign 14V356 Posted June 20, 2014 1,025 units

2011-2015 Volvo Vnl/Vnm Recall 14V356: Active Braking

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 14V356 affects 1,025 2011-2015 Volvo Vnl and Vnm trucks because enhanced-cruise-control active braking can disable. Repair is free at franchised Volvo dealers.

Volvo is recalling 1,025 2011-2015 Vnl and Vnm trucks because the active braking part of enhanced cruise control can shut off on trucks built without side fairings. When the system is in use, the truck can fail to apply the brakes automatically as intended, raising crash risk; the dealer repair will be free once available.

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What's wrong?

The enhanced cruise control system on affected 2011-2015 Volvo Vnl and Vnm trucks is part of the forward collision avoidance equipment. In normal driving, adaptive cruise control watches traffic ahead and helps manage following distance, while crash imminent braking is the active braking function that applies brake force when the system detects a closing hazard.

The recall issue is that the active braking part of that system can become disabled on trucks equipped with enhanced cruise control and built without side fairings. When that happens, the truck still has its regular service brakes, but the automatic braking support tied to the collision avoidance system is not available. The recall information identifies the affected setup, not a separate part breakage or owner-caused condition.

There is no warning sign before failure. An owner should not rely on a dashboard message, sound, or change in brake pedal feel to confirm that the active braking function has stopped working.

Who's affected?

Covers Vnl and Vnm trucks from 2011-2015, with adaptive cruise control and crash imminent braking identified as the affected systems.

2015 Volvo Vnl Adaptive cruise control
2015 Volvo Vnl Crash imminent braking
2015 Volvo Vnm Adaptive cruise control
2014 Volvo Vnm Adaptive cruise control
2014 Volvo Vnm Crash imminent braking
Units affected1,025

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

When enhanced cruise control is in use, disabled active braking can leave the truck without automatic braking as intended, increasing crash risk. Stay alert, keep extra following distance, and schedule the software update with the dealer. Repair will be free at any franchised Volvo dealer once available.

What should I do?

  1. Check your VIN to confirm your 2011-2015 Volvo Vnl or Vnm truck is included in this recall.
  2. Contact a franchised Volvo dealer to schedule the free control-unit software update that keeps the enhanced cruise control active-braking feature from disabling.
  3. Bring the recall notice if Volvo mailed one. If not, reference recall number 14V356 when you call.
  4. Use extra following distance and avoid relying on enhanced cruise control until the software update is complete.
  5. Call Volvo customer service at 1-800-528-6586 with questions about scheduling or recall coverage.

What happens at the repair

At the dealer, a Volvo technician updates the control unit software tied to the enhanced cruise control system. The repair is meant to restore the active braking function that can be disabled on affected trucks equipped with enhanced cruise control and without side fairings. Volvo says the update is free of charge. Owner notifications began on August 12, 2014. The dealer repair will be free once Volvo has it open for your VIN.

Timeline

June 20, 2014 NHTSA published the recall
August 12, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V356?

Recall 14V356 covers 1,025 2011-2015 Volvo Vnl and Vnm trucks equipped with enhanced cruise control and without side fairings. The active braking function in that system can become disabled. Volvo dealers update the control unit software for free.

What should I do if my 2011-2015 Volvo Vnl or Vnm is on this recall?

Check your VIN to confirm your specific truck is included in recall 14V356. If it is, contact a franchised Volvo dealer and ask for the control unit software update. Reference recall number 14V356 or Volvo recall number RVXX1402 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo's remedy says dealers will update the control unit software free of charge. Parts and labor are covered at a franchised Volvo dealer.

Is it safe to drive my Volvo Vnl or Vnm before the repair?

The recall does not include a do-not-drive order. The safety risk is that active braking can fail to activate as intended when enhanced cruise control is in use, increasing crash risk. Confirm your VIN and schedule the free software update with a Volvo dealer.

What if I bought this Volvo truck used?

The free recall repair still applies. Recall coverage follows the truck, not the first owner. If you never received Volvo's notice, check your VIN to confirm whether your specific Vnl or Vnm is included, then call a franchised Volvo dealer with recall number 14V356.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V356000
Volvo customer service1-800-528-6586
NHTSA recall #14V356
NHTSA recall # (full)14V356000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →